NEWS ROUND-UP MOVERS & SHAKERS


◗ Princess Cruises’ UK and Europe vice-president, Tony Roberts, has been appointed chairman of Clia UK & Ireland. He succeeds Stuart Leven, Royal Caribbean vice-president EMEA and managing director, and will serve as chairman of the cruise industry body until May 31, 2020.


◗ Former Shearings Holidays commercial director Caroline Brown has joined Welsh coach company Edwards Coaches in a new role of general manager. She will be responsible for both the Edwards Holidays and Ecole school brands. Edwards has also brought in Caroline Narloch, who worked at Shearings, to the new role of head of contracting.


◗ Midcounties Co-operative Travel has hired Karen Oates as agent support manager for its homeworking division, Personal Travel Agents at Co-operative Travel. Oates has held roles at Midcounties and worked at Thomas Cook, Elite Travel Group, The Travel Network Group and First Choice Holidays.


◗ TransIndus has named Natasha Rewrie as national agency account manager. She replaces national account manager Emily McMillan, who is going on maternity leave. Rewrie has held roles at STA Travel, Happy Travels, Anankhira Villas and Reve Tourism.


New PTRs usher in new era in protection from Sunday


Ian Taylor ian.taylor@travelweekly.co.uk


New Package Travel Regulations (PTRs) come into force from Sunday (July 1) and will widely expand the definition of a package holiday, scrap Flight- Plus bookings and impose tour operator-style liabilities on retailers who sell packages other than as an agent.


Holidays until now defined


as ‘Flight-Plus’ under the Atol Regulations will be designated “multiple-contract packages”, with the organiser having all the legal responsibilities of a traditional tour operator. The term ‘organiser’ will apply


to businesses selling flights and accommodation in combination, regardless of whether they act primarily as a tour operator, high street travel agent or online travel agent (OTA). The new PTRs also create a new booking category, a Linked Travel Arrangement (LTA), for click- throughs from one booking site to another – for example, when a customer books a flight then clicks a link to an unconnected company to book a room. LTAs will offer only partial financial protection and if


Elite thanks Albutt as marketing manager clocks up 30 years


Elite Travel Group’s marketing and events manager, Wendy Albutt, has been recognised for 30 years’ service at Elite Travel Group. Albutt, the consortium's longest-serving member of staff,


received flowers, a certificate and some spending money towards a holiday to mark the milestone. She started at Elite, then called the Midconsort Travel Group, as secretary. She said: “I was 16 and


straight out of school. It was just me and chief executive Tony Walker and we were based in a small office above a travel agency. As there were just two of


10 travelweekly.co.uk 28 June 2018 LINKED: A new booking category will cover click-throughs between sites 1992


Year the PTRs were last overhauled


‘linked’ companies share more than limited pieces of customer data, or fail to inform a consumer of what they are booking and the minimal protection on offer, the booking will default to being a package. The new regulations also


mean changes to the information businesses must provide to customers and to the terms and conditions of bookings, and there


will be new Atol Certificates – for single-contract packages, multiple- contract packages and flight-only bookings. New Atol Regulations also apply,


although the CAA will not enforce these until October. However, all bookings from Sunday will be protected under the new PTRs, extending consumer financial and legal protections to millions more holidays than previously. The changes stem from the


EU Package Travel Directive of 2015. The last time the PTRs were overhauled was in 1992. Abta is providing full guidance


on the PTRs to members. Department of Business (BEIS) guidance is now expected in July.


us, I was a jack of all trades.” Over the years Albutt has


worked in different roles for various chief executives, including Sue Foxall, Charles Eftichiou and Neil Basnett. She added: “I love my job. I


have made many friends here over the years and a lot of agents have known me since I was 16.” Albutt is pictured receiving


flowers from Elite chairman Wayne Darrock.


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