NEWS SPECIAL REPORT
such an iconic brand is devastating. It doesn’t feel real, it’s like a bad dream and you have to pinch yourself.” Global Travel Group commercial
director Cherie Richards said: “A sad day for our industry. Sending strength and courage to the Tomas Cook team, the airline, the reps, the shops around the country. Let’s support one another as we work our way through supporting our customers at this time.” Kirsten Hughes, UK managing
director and chief commercial officer of Travel Counsellors, said: “It is extremely sad news for thousands of Cook customers, and the staff who have been made redundant. As an industry we must come together to
It doesn’t feel
real, it’s like a bad dream and you have to pinch yourself
offer support to these people and focus on helping those affected.” Jessica Lucas, social media
marketing manager for the Vertical Travel Group, said she was “absolutely guted” and that the collapse “marks a very difficult time for all”. She added that it was a “historic day in the travel industry for
all the wrong reasons – such a shame”. Simone Clark, senior vice-
president of global supply for Iglu, said: “I feel very sad, as everyone does. A lot of people have worked for either Tui or Tomas Cook . It is all a bit of shock and it’s really sad to see one of the biggest go.” Simon Garrido, head of trade
partnerships for Travelopia, said: “Such a sad end to an incredible company. More importantly, so many good people who will no longer have jobs. Toughts with all of you.” Paul Waters, director of 21-branch agency Premier Travel, said: “It was
a top-five travel company and you’d aspire to be like a Tomas Cook. We looked up to them. People thought, ‘surely it won’t happen’, and then over the past week that’s changed. Our hearts are with the staff and their customers.” Ken McLeod, president of
the Scotish Passenger Agents’ Association, said: “A terrible day, not just for the UK travel industry, but on a global scale as well for the most renowned name in travel.”
requisitioned by the British government and sold to four British railway companies
1948: Railways nationalised and Thomas Cook becomes state owned
1965: Profits in excess of £1 million reported
1980s and 1990s:
Grows long-haul touring programme and expands retail network
1992: Sold by Midland
Bank to German bank Westdeutsche Landesbank, and charter airline LTU Group
2001: German travel group C&N Touristic AG becomes the sole owner and changes the name of the company to Thomas
Cook AG
2007: Thomas Cook Group is
formed by the merger of Thomas Cook AG
and MyTravel
Group. i Recent
history, page 79
travelweekly.co.uk
26 SEPTEMBER 2019
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ss of iconic brand
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