TECHNOLOGY NEWS YOU CAN USE
NEWS IN BRIEF
Comtec owner Inspiretec opens office in Toronto
Inspiretec Group has opened an office in Toronto. The group, which saw turnover double to £8.3 million in 2017, was created by bringing together four digital and travel tech companies including Comtec, the widely- used operator booking system.
Encore believes Steele and Benjamin are just the ticket
Live entertainment ticket distributor Encore has appointed a new management team as it looks to fuel growth through technology. Joe Steele, former chief executive of Booktable, has joined as chief executive, while Nick Benjamin will become chief technology officer in March, joining from retailer Dunelm.
Dolphin Dynamics names Hughes as sales manager
Travel technology provider Dolphin Dynamics has appointed Ivor Hughes to the new position of sales manager. Hughes has previously held sales positions at Comtec, Traveltek and SABS Travel Technologies.
IAG appoints Abiola as new head of global innovation
Technology entrepreneur Dupsy Abiola has joined BA parent IAG as its new head of global innovation. A former barrister and founder of award-winning HR technology start-up Intern Avenue, she replaces Stephen Scott in the role after he joined Avios as chief digital officer.
Amadeus trials chatbot that can handle transactions
Amadeus has developed an artificial intelligence-powered chatbot capable of processing transactions. The bot, named @flightbot, will be trialled in Thailand. It has been developed in partnership with India-based travel chatbot developer GoHero.
in association with
Newmarket shifts on to Tigerbay online platform
Lee Hayhurst
lee.hayhurst@travelweekly.co.uk
Newmarket Holidays has completed the first phase of implementing new reservation technology.
The independent operator
has opted to move onto a travel e-commerce platform created by Tigerbay, the Cardiff-based developer owned by Atcore. The Tigerbay technology
replaces Newmarket’s old in- house reservation system and will also power the operator’s B2C, B2B and third-party affiliate sites. Newmarket Holidays said
its requirements from the new technology centred around needing an “integrated, intuitive solution that would help streamline and improve efficiencies across its business”. Simon Hibbs, managing director
of Newmarket Holidays, said: “In looking for a new reservation and e-commerce platform, we wanted to find a partner that would be able to manage our current
Hotelbeds hands new roles to former GTA and Tourico bosses
Spanish bed bank Hotelbeds has completed a management shake-up following the integration of Tourico Holidays and GTA. Former Tourico Holidays chief
executive Asi Ginio has been appointed commercial strategy and strategic partnerships director. Ex-GTA business transformation senior vice-president Alex Brändle
32
travelweekly.co.uk 25 January 2018
HOTELBEDS: Bed bank bought both Tourico and GTA last year
has taken on the role of global business services director. Alistair Roger, who recently
SIMON HIBBS: ‘We were impressed by Tigerbay’s functionality’
travel portfolio and business, but also help us evolve as we look to grow the business into new areas and markets. “Throughout the selection
process we were impressed by Tigerbay’s functionality, the flexibility built into its architecture, and its scalability. Making use of Tigerbay’s expertise has helped us to streamline our business.” Carl Morgan, managing director
of Tigerbay, added: “Newmarket Holidays is our largest customer to date, with the widest portfolio.
“The Tigerbay platform has been designed and engineered to work with operators just like Newmarket Holidays who require functionality and system automation to ensure efficiencies while marketing, selling and operating a range of products through multiple channels to a diverse customer base.” Tigerbay, which specialises
in technology for small and mid-sized operators, was acquired by Atcore for an undisclosed sum in December 2015.
joined GTA from Laterooms where he was chief commercial officer, has been made retail travel agencies director. And Hotelbeds sales director Sam Turner is now wholesale and sourcing director. Gareth Matthews will continue
as marketing and communications director, with his scope expanded to include the Tourico Holidays and GTA brands. He will also be responsible for sponsorship partnerships. Peter Mansour has joined
Hotelbeds as product management director, having held senior roles at Microsoft and eBay.
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