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ABOUT US...


TRAVELWEEKLY GROUP Phone: 020 7881 plus extension number Email: firstname.surname@travelweekly.co.uk


Editor-in-chief Lucy Huxley Managing editor Robin Searle Editorial assistant Patricia Thomas


News


Group head of news Amie Keeley Executive editor Ian Taylor News editor Ben Ireland Chief reporter Juliet Dennis Reporters Harry Kemble


Phil Davies


Digital content manager David Golledge


Travolution editor Lee Hayhurst


Features and Supplements Features and supplements editor


Katie McGonagle Features reporter Laura French


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4860 4859 Special projects writer Natalie Marsh 4831


Production Art/production editor Flora Ioannou 4856 Senior designer Emma Winton Chief subeditor Mike Walsh


Senior subeditor Stephanie Krahn Production manager Nick Cripps


Sales Head of sales Mary Rega 4877


Touring and adventure account director SeanWebster


Account managers Sam Chapman


Marta Dziok-Kaczynska Cecilia Bredin


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Events and Marketing Events director Linda Lucas


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Finance director Christine Middleton Accounts payable Rosemarie McQueen 4847


Publishing


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Chairman Travel Weekly Group Clive Jacobs clive@jacobsmediagroup.com


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TRAVEL WEEKLY GROUP LTD Registration number: 6927031. Registered at the PO as a newspaper. ISSN 2396-8974. Pre-press by CCM and Born. Printed by Southern Print Ltd, Poole, Dorset. Registered address: Travel Weekly Group, Third Floor, 52 Grosvenor Gardens, London SW1W 0AU


© Travel Weekly Group Ltd 2018


Corfu’s rubbish is now a mountain of a problem


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TALK BACK TO US: Email editorial@travelweekly.co.uk. Please write ‘Talk Back’ in the subject line. Deadline: Midday Monday. All correspondence must be accompanied by a name, job title and company address; these will be withheld on request. Please limit letters to 150 words maximum. We reserve the right to edit for brevity and clarity. Other comments are taken from Travelweekly.co.uk.


23 August 2018 travelweekly.co.uk 17


Story: Corfu rubbish problem ‘resolved’ (July 2) From Ipsos to Kalamaki there are mountains of rubbish. This will stop tourists coming again. My mother lives on the island and even she doesn’t know what’s happening. SARAH Travel Weekly invites the tourist board to respond


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WEEK 4883 Senior account manager Lisa Gaskell 4805


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LETTER OF THE


WEEK


TALK BACK WHAT YOU’RE SAYING THIS WEEK


EDITORIAL@ TRAVEL WEEKLY. CO.UK


Agents help in bad times and good


It’s funny the things we take for granted until they go wrong. Working in the industry, I knew the value of travelling with a supplier that could put a trip together properly, and booked my holiday accordingly. So, when news emerged mid-holiday that our next accommodation was in danger of being burnt to a cinder due to forest fires in Yosemite (pictured), I was able to make a call over breakfast, discuss alternative locations, and everything was instantly back on track. But it wasn’t until I was waiting to check in to the new accommodation that it


dawned on me. Behind me were two English families looking tired and stressed. They didn’t have a room booked and I could see the desperate look in their eyes as they offered to take “anything you’ve got”. That’s when the penny dropped: we use agents and travel firms because they help in the bad times, not just the good. So thank you, Karina (and the Trailfinders team), not only for a great holiday but also for reminding me of the true value of a travel agent. PETER JOYNER managing director, Thissaway


On the Beach’s Classic buy raises questions


Story: On the Beach acquires Classic Collection Two excellent companies, and some key questions. Will clients still be willing to pay that bit extra to be carefully looked after by Classic Collection once they notice it is owned by a large OTA? Can Classic maintain its excellent ‘brand name’? And will On the Beach be looking to push through far more different types of product through Classic? Time will tell.


NICK COOPER Birdfair shows Trading Standards’ lack of funds


Story: Birdfair operators ‘putting public at risk’, says Aito The real issue is a lack of funding by local authorities for Trading Standards departments. The situation is critical. Local councils have to decide whether to fund investigations into financial protection by businesses that may be based overseas or pay for social care for the elderly and education for the young. Consumer protection is simply no longer a government priority.


ALAN BOWEN


TWEETS THIS WEEK


Graham Bishop @GRBISHOP (Cunard) Confused this morning as woke to hear the voice of Andy Harmer followed by that of Jeremy Kyle – a great interview on cruise safety.


Crystal Hunter @TTNG_Crystal Thank you so much @TriangleTravel team! I feed off your passion and drive and feel so energised on my visits #fabday


Hugh Morgan @Hughsmorgan On the Beach acquires Classic Collection – well done Nick [Munday] and team, good result!


“The role of the retailer is to establish truth. People look for trust, for gratification, for


personalisation in everything they buy.”


SOFIA NATAL IBM iX, and speaker at Travel Convention in October


PICTURE: ISTOCK


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