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NEWS TRAVEL WEEKLY BUSINESS CONTINUED FROM THE BACK


in the UK has recovered from a 10-year low in 2013 of 59,289 to record four years of successive growth including a 10% leap in 2016. Tour operator employee numbers have seen seven successive years of growth from a 10-year low of 18,000 in 2010. In the travel agency sector,


approaching half of all employees work for the larger companies with 1,000-plus employees. The ONS data shows there were 10 of these in 2017. However, the sector is


characterised by the number of small agencies with just 1-9 employees, of which there were 3,745 of the 4,205 total. The ONS data for the travel


agent sector includes the major vertically integrated travel firms such as Thomas Cook. In the tour operating


sector, employee numbers are more evenly spread between businesses of different sizes. Businesses with 100-999


employees employ the most people, ahead of those with 10-49 employees (4,078). Projections for 2018 show


an expected 3% growth in employees in the travel agent sector to just under 70,000, driven by an increase in the number of small businesses with 1-9 employees. Overall staffing levels among


all sizes of firms are forecast to increase in the tour operating sector as the number of companies increases for all but the largest 100-999 size category. An Abta spokeswoman said:


“The travel industry makes a significant contribution to the UK economy and supports hundreds of thousands of jobs. “Despite recent economic and political uncertainties, these figures show the resilience and vibrancy of the industry. Abta’s 1,200 members alone now have a combined annual UK turnover of more than £37 billion.”


Tour


Operators: £7,636


£2 billion


Travolution Innovation Report 2018: Bigger technology budgets UK TRAVEL IT SPEND, 2011-18


12%


SPLITOF SPEND BY IT CATEGORY, 2017 6%


16% £1.5bn 10%


IT & TELECOM STAFF


25% SOFTWARE £1bn 8% 19%


TELECOM SERVICES


£.5bn 6% 34%


COMPUTER SERVICES


£0 4% 2011 2012 2013 2014 2015 2016 2017 2018 HARDWARE


AVERAGE IT SPEND PER EMPLOYEE, 2017 All UK


Industries: £4,671


Passenger Water


Transport: £6,555


Passenger Air


Transport: £6,437


Travel


Agents: £8,765


Hotels: £835


TRAVEL AGENT AND TOUROPERATOR COMBINED REVENUE


£5bn £10bn £15bn £20bn £25bn £30bn £35bn £40bn


£0 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 EMPLOYMENT, STAFF NUMBERS


10,000 20,000 30,000 40,000 50,000 60,000 70,000


0


2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 TRAVEL AGENTS


TOUR OPERATORS 70 travelweekly.co.uk 22 February 2018


SPLITOF IT SPEND BY TRAVEL SECTOR, 2017


Passenger Water Transport: £56m


Tour


Operators: £168m


Passenger Air


Transport: £484m


Travel


Agents: £593m


Hotels: £294m


% CHANGE


FORECAST


FORECAST FORECAST


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