INSIDE THIS


WEEK Contents


NEWS Hot Stories


CARIBBEAN C


News


Special Report


Talk Back


News You Can Use


Mystery Shopper


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14 19


21 Comment 32 48 Destinations 50


NEWS YOU CAN USE Caribbean Caribtours, Sandals


Operator Kuoni, Wendy Wu, Collette Cruise Cunard, Scenic, SeaDream Ski Inghams, Esprit, Ski Total


FRONTLINE Comment Carol Hay, Caribbean board


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22 26 28


Talk Back Cook pilots’ strike; Irma; Beadle; Brexit 19


Hurricane Irma ‘biggest test since ash cloud’; unaffected Caribbean ‘open for business’; agents swift to assist clients; Safer Tourism Foundation charity launch; Barrass returns to UK in new dnata role


Round-up Clia shortlist; Uniworld; Silversea


Special Reports Cook stops 3,000 fake sickness claims Safer Tourism charity sets out its aims St Kitts tourism fuelled by BA flights


10 12 14


08 04


CARIBBEAN C


incredible destinations and sectors in real depth. Occasionally, the timing of these editions coincides with


A NOTE FROM THE EDITOR Caribbean needs our care F


or the past eight years, our themed special editions of Travel Weekly have allowed us to explore some


events that throw our subjects into even sharper focus. With the devastating impact of Hurricane Irma still being


assessed, we gave close consideration to whether this week’s Caribbean special should be postponed. But after discussions with the Caribbean Tourism


Organisation, we agreed that now was precisely the time to press ahead, reporting not only on the current state of affairs, but reminding us all of the role travel and tourism will play in the rejuvenation of the worst-affected areas. Of course, significant parts of this beautiful region were


largely unaffected by the hurricane. For those areas, the travel trade will have a key role to play in ensuring that customers are aware that they are very much open for business. You can find out more in the pages ahead. Just as the industry has a huge role to play in helping the Caribbean recover from its latest challenge, so it is also aiming to create a positive legacy from another, very different, tragedy. This week I was honoured to join industry leaders for the launch of the Safer Tourism Foundation, which was set up following the tragic deaths of Christi and Bobby Shepherd in Corfu in 2006 (page 12). The safety and security of customers is


32


Day in the Life Charles Greene, Sandals 36 Competitions Earn £25 flight vouchers 45 Mystery Shopper Cardiff winner hits 92% 48


DESTINATIONS Caribbean


Aruba: Horses, gold and natural beauty 50 Bucket list: Region’s must-see highlights 56 Barbados: Best for families, spa and more 65


GLORIA GUEVARA ‘My goal is to take the WTTC to the next level’


Back page


Food & Drink Taste of Portugal; wine tourism uncorked 70


BUSINESS Round-up UNWTO figures, Lufthansa


Back page New WTTC chief Guevara WHAT


LUCY DID THISWEEK


SEP 9


86 88


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Lucy Huxley Editor-in-chief @Lucy_Huxley


Attended the launch of the Safer Tourism Foundation with founding members Thomas Cook, Tui, Saga and Hotelplan.


Spent a wonderful weekend in Copenhagen, moderating the inaugural Clia Cruise360 conference with agents from 11 countries.


Spent an anxious day working from home as my son started secondary school. He loved every minute of it. Phew!


14 September 2017 travelweekly.co.uk 3


paramount, and this latest effort to reduce the number of preventable deaths, injuries and illnesses overseas deserves our full support.


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