NEWS THE INTERVIEW
many places in northern Spain, that rely on tourism with the UK being one of the top source markets. We had hoped that tourism returning in the peak summer period could help to recoup some of the lost revenue from the impact of the pandemic early on in the season.
Q.What measures had tourism businesses put in place to ensure people’s safety? The ministry of industry, trade and tourism produced 21 tourism guides characterised by the type of tourism establishment with a series of technical and health and safety recommendations for tourism to be enjoyed in a safe way. The international transport health and safety standards have also been incorporated. The use of face masks is
mandatory both on transportation and in spaces open to the public throughout Spain’s national territory,
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except in the Canary Islands where other strict measures have been implemented – and the islands have one of the lowest infection rates in the whole of Europe. Regardless of the compulsory use of face masks, it is a protection measure that has been adopted by Spanish society in a widespread and exemplary manner. The tourism industry is thoroughly
prepared to welcome tourism in a safe and hygienic way. The sector has made a huge effort to adapt and has managed to implement effective measures. There is no improvisation or haphazardness by the authorities or the private sector in the welcoming of tourists who were expected this summer season. Tourism and its supply chain are prepared to offer its services with the maximum guarantees of safety and protection.
Q.We’ve seen pictures of British youngsters, particularly in the ‘party towns’ of Spain and the
islands, not social distancing at all, leading to whole areas being closed down. What’s your response to this? The number-one priority is safety and the effective management of the pandemic. Measures are being taken in a swift manner that ensure the safety of our residents and visitors.
Q.What would be your message to UK tour operators and travel agents? How important are they to UK tourism to Spain? Do you feel they’ve been on your side in this, where the UK government hasn’t? Thank you for supporting Spain’s travel industry. The UK is our number-one source market. Our relationship stretches back for many years and we are proud of our shared history and mutual love of each other’s countries. We thank the UK travel industry for their lobbying efforts and we look forward to welcoming British visitors again soon.
Q.Can you see Spanish hoteliers offering more space to travel companies from other markets as a result of the UK’s restrictions? Hoteliers will have to do whatever they can to try and recoup some lost revenue. We have no doubt that when tourism from the UK opens up again, tour operators will be welcomed with open arms.
Q. Are Spanish people – whether in the tourism industry or not – wary about British visitors because of the high infection rates in the UK? It is a challenging time for all but we are confident in the way we are managing the pandemic and the guidelines and preparations put in place by the tourism sector. The measures have been put in place to protect residents and visitors. British visitors have always been welcome in Spain and we hope to welcome them again soon.
13 AUGUST 2020 13
PICTURE: Spanish Tourist Office
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