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Events co-ordinator Angela Hamilton-Jones
Finance
Finance director Christine Middleton Accounts payable Rosemarie McQueen 4847
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Chief executive Duncan Horton
Managing director Stuart Parish
07803 975847 4862
Executive assistant to chairman and CEO Jean Kilcullen
4897
Chairman Travel Weekly Group Clive Jacobs
clive@jacobsmediagroup.com
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© Travel Weekly Group Ltd 2018
Perhaps BA Holidays should turn to agents
Story: CAA reveals latest Atol figures after April renewals Interesting to see the decline of British Airways Holidays, whose Atol capacity has dropped from 893,000 in 2017 to 786,000 this year. Why is it unable to capitalise on such a powerful brand? Maybe time to re-engage with the thousands of agents, who work for free until they sell something – any business’s dream sales force.
GROUP PART OF JACOBS MEDIA GROUP
TALK BACK TO US: Email
editorial@travelweekly.co.uk. Please write ‘Talk Back’ in the subject line. Deadline: Midday Monday. All correspondence must be accompanied by a name, job title and company address; these will be withheld on request. Please limit letters to 150 words maximum. We reserve the right to edit for brevity and clarity. Other comments are taken from
Travelweekly.co.uk.
12 April 2018
travelweekly.co.uk 17
OBSERVER Travel Weekly would welcome a response from BA Holidays
4830 4864 Group events manager Helen Bush 4887 4849
This is great news for the north. And, subject to which cruise lines include Liverpool as a departure point, it could have a significant impact on ex-Southampton departures.
TREVOR DAVIS 4877 4805
4878 4869 4883 4391
4865 4863 4852 4838 4851 4874
07766 911526 4871 4860 4859
Production Art/production editor Flora Ioannou 4856 4858 4857 4842 4879
Senior subeditor Stephanie Krahn Production manager Nick Cripps
Liverpool’s cruise green light is great for north
Story: New £50m Liverpool cruise terminal gets green light Tremendous news. I just hope that some of the main cruise lines will seize this opportunity.
GEOFF DOUSE
Hotelbeds’ takeovers will ‘slow Expedia’
Story: Hotelbeds confirms 350 management roles after GTA and Tourico takeovers I’m glad to see all these companies merge together as they have great pricing on hotels. Also, this will help slow Expedia from becoming a monopoly, which they almost are.
NATULIA SOROV
TWEETS THIS WEEK
We loved our time as day guests at Sandals
I have just returned from a holiday in Barbados and feel compelled to thank Sandals Resorts for the experience we had as day guests at their two resorts, Sandals Barbados and Sandals Royal. They are both absolutely fabulous hotels.
CLAIRE NICHOLSON training and development officer, Broadway Travel
Rebecca Jones @becksjones88 Lauren from @STATravel_UK Liverpool and @emirates have been amazing, finding me replacement flights at limited additional cost. World-class customer service!
Matthew Rennie @mattrennie84 Amazing afternoon with @luke_nguyen courtesy of @APTouring at Clia’s #AsiaForum18
Stuart McDonald @travelfish Choosing Lion Air over Garuda is like going for the 6am flight to save $25. You regret it 200% once you are experiencing it.
QUOTE OF THE
WEEK
“I will always be a massive advocate for equality in the workplace, so let’s work on fixing the gender gap in all
positions; the pay gap will then right itself.”
GEMMA ANTROBUS, chairman, Aito Specialist Travel Agents › Comment, page 34
4854 4866 4861
TALK BACK WHAT YOU’RE SAYING THIS WEEK
LETTER OF THE
WEEK
EDITORIAL@ TRAVEL WEEKLY.
CO.UK
Passionate indies deserve support
Comment: Dynamic agents won’t go the way of Toys R Us It’s absolutely correct to say that people who love travel are the best advocates for our business. But where is the support from tour operators (or in my world, cruise lines) for the small independent agent? Why give the lowest prices/most commission to those agents that shift more hotel rooms or cabins? Surely this means they fill at the lowest possible cost? Give those with the marketing war chests of venture capitalists the higher-priced stock, and pass the lower prices to the small independents with a passion for the business. Everyone is a winner! NICK HOLLANDS
ISTOCK
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