FAR LEFT: Lucie’s son Josh enjoys the Sensory Room at Tui Blue’s Atlantica Aeneas Resort CENTRE: Lucie and Josh pictured with Lucie’s mother Karen (right) and restaurant staff member Androula BELOW: Hayley with Tui Airways crew


know Makaton [a communication system] to interact with neurodiverse individuals, and they’ve done neurodiversity training. They’d thought of everything, from quiet book corners to mood lighting, tactile objects plus a fidget board, mirrors, music and soft seating.


FOODIE FAVOURITES When planning a trip, I find out what sort of activities are on and ensure there are going to be food options for Josh, such as plain foods or dishes that can be deconstructed. The children’s buffet is like heaven for a lot of neurodiverse individuals: chips, nuggets and plain pasta are Josh’s safe foods. The snack bar was close to our room, so when he wanted a nugget fix, I could see him walk there, which gave him some independence. It’s the most I’ve ever seen him eat on holiday. Everything was inclusive, and the staff couldn’t do enough for us. In the restaurant, Androula always reserved us a special table, and Spyros greeted everyone with a smile. Josh did the football activity three or four times during our stay, and the trainers were very good with him; the first day was like a one-to-one session. My mum and I said it was one of the easiest holidays we’ve done with Josh. It was very calm – and it’s not always like that for us. My main advice for agents wanting to sell holidays


for neurodiverse clients is to undertake some training – visit the National Autistic Society (autism.org.uk). If you understand more about neurodiverse needs, you’ll understand the questions that families might ask you.


Tui made sure we


had a room not near an entrance or busy lift, or with external air-conditioning units that make noise


i 32 11 JUNE 2026


HAYLEY CUNNINGHAM of InteleTravel in Liverpool has limited mobility, but Tui Blue Sensatori Biomar on Majorca’s east coast offered a


relaxing escape for her and partner Iain in May


have fibromyalgia, arthritis and bowel issues. Because these are hidden disabilities, people sometimes question my need for assistance. On a previous trip, a member of staff at the airport asked:


“Do you really need support going through?”, even though I’d brought my crutches with me. When I found out I’d won the competition, I was gobsmacked. We checked in first for our flight from Manchester, and the special-assistance wheelchair was waiting for us, so my partner Iain pushed me through the airport. We were through in 10 minutes. We got onto the plane and had the extra legroom seats at the front, which was perfect, and were last off, having waited for the lift to get down from the plane. The minibus transfer to Tui Blue Sensatori Biomar went


well. There were two steps up to it, so Iain had to help me, but the bus was comfortable. We arrived late at night, so there was only one staff member at reception; she helped us with our luggage and showed us to the room.


AROUND THE RESORT


I couldn’t easily get into the pool in our swim-up suite, as there was only a ladder with two steps going into the water. Iain helped me slide in when I sat at the edge of


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