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INSIDE THIS


WEEK Contents


NEWS Hot Stories


CRUISE L Round-up


Special Report


Talk Back


News You Can Use


Mystery Shopper


8


10 15


20 Comment 34 48 Destinations 50


NEWS YOU CAN USE Product Carnival, Titan, Voyages-sncf


19


Cruise Best cruise offers in wave period 20 Operator Funway, Newmarket, Just You 23 Aviation BA, Philippine Airlines


32


FRONTLINE Comment Andy Harmer, Clia UK & Ireland 34


Day in the Life Steffan v, Silversea 36 Mystery Shopper Online cruise holidays 48


DESTINATIONS Cruise


Calendar 2018: What’s in store for sector? 50 Cambodia: Exploring on a river cruise Scotland: Hebridean in the Highlands All Ages: Cruises for young and old Mediterranean: Ideal for all budgets


61 67 75 85


WIN!


Spain & Portugal La Gomera: Little-known Canary island 90


Concert tickets, meals out and gadgets in The Big Cosmos Giveaway page 46


BUSINESS Round-up Hill Dickinson law seminar


WHAT


LUCY DID THISWEEK


Jan 11 103 Back page Traveller safety in spotlight 104 1


2 3


Lucy Huxley Editor-in-chief @Lucy_Huxley


Had a fantastic dinner with Tui and Marella Cruises directors and heard more about its return to Tunisia and Marella Explorer


Joined many others from travel to pay my final respects to former Thomas Cook CEO Ian Derbyshire at his funeral on the Wirral


Took my son and seven friends to a new ‘Clip ‘n Climb’ climbing centre, then on for pizza, for his birthday party


11 January 2018 travelweekly.co.uk 3


Agents prepare for credit card fee ban; 2018 peaks picks up after sluggish start; Botterill returns with stake in Travcorp; Aito STA reports £60m record sales; Melinis to leave Insight to join APT


Round-up


Azamara Pursuit; Abta calls for loophole to be closed; Springer set for Advantage


Special Report


Cruise gratuities in the spotlight Talk Back


BA, Ian Derbyshire, cruise gratuities 10 15 08 04 A NOTE FROM THE EDITOR


Make 2018 the year of cruise I


saw a good friend over Christmas, who wanted my advice on booking her first-ever family cruise. She had all the predictable reservations, which hopefully


I allayed, but the key thing was here was someone who has never previously dreamed of taking a cruise now seriously considering it. I asked her what had inspired her, and she said a mix of TV adverts, reality shows and promotions in her local travel agency window. In other words, all channels. Engaging with these new-to-cruise customers is exactly


what cruise lines are striving to do – and need to do – as the sector grows. Their efforts are clearly paying off. Just as well, when you consider this year alone at least nine new ocean ships and a similar number of river vessels will enter service. And if you think 2018 is going to be busy,


2019 has got even more slated for delivery. The rate of growth in cruise is relentless but, with the total number of berths still equivalent to only 2% of hotel rooms globally, you can see why this sector feels there’s no reason to slow down. And the great news for the UK is that many ships are being built or renovated for the UK market. And even those operators with a more international


L CRUISE


clientele are targeting more British guests with additional ex-UK seasons, sailings and launches. If you haven’t focused on cruise before,


now is the time to be inspired by this cruise-themed issue of Travel Weekly, join trade body Clia, and get converting new customers like my friend and her family.


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