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What does this mean for the large Thomas Cook branch set- up as the online sales increase? The shops can’t sell Jet2, can’t compete with Tui’s online prices and now lose price parity on their own product. Difficult to see a rosy future on the high street as the likes of Love Holidays also offer massive discounts on Cook holidays.
IMPROVISE OR DIE Travel Weekly welcomes a reply from Thomas Cook
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Atas account director Sean Webster 4883 Senior account manager Lisa Gaskell 4805
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Marta Dziok-Kaczynska On maternity leave 4830 4864 Group events manager Helen Bush 4887 4849
Cook should have axed price parity years ago
Story: Agents in talks with Thomas Cook after price parity scrapped Thomas Cook should have abandoned this years ago as soon as Tui went down a non-price parity route. Cook is just so slow to take tough decisions and is not adapting quickly enough. Love Holidays plus On the Beach now carry more UK customers than Cook. And with easyJet getting its act together on holidays, it will get harder for Cook.
DERMOT All-inclusive options need to be shaken up
Story: UK travel bosses to discuss all-inclusive booze crackdown There should be no-alcohol all-inclusive options, so that those who don’t drink aren’t subsidising others. Also, how rigorous is the testing of the authenticity of alcohol served in resort bars? Maybe this is a factor in wild behaviour and balcony falls? Lastly, all-inclusive properties should have dine-around options, to help support other local businesses and improve customer experience.
OBSERVER
TWEETS THIS WEEK
Triangle Travel @TriangleTravel Early January and we’re seeing no impact of the ‘B’ word. We think business as usual: aircraft will fly, passports valid, no lengthy visa process
Justin Francis @justinmfrancis (Responsible Travel) The Venice tourist tax won’t be sufficient to limit numbers. Surely they must tackle cruise numbers and limit Airbnb.
Emma Savage @TCEmmaSavage (Travel Counsellors) Fake sickness claims blight our industry. Shame on those who fraudulently claim on operators.
QUOTE OF THE
WEEK
“Venice day visitors, contributing just a tiny amount to the tourism revenue but imposing costs on our services,
must understand it’s not there for free.”
CLAUDIO SCARPA, Venetian hotel managers’ association Business, back page
TALK BACK TO US: Email
editorial@travelweekly.co.uk. Please write ‘Talk Back’ in the subject line. Deadline: Midday Monday. All correspondence must be accompanied by a name, job title and company address; these will be withheld on request. Please limit letters to 150 words maximum. We reserve the right to edit for brevity and clarity. Other comments are taken from
Travelweekly.co.uk.
10 January 2019
travelweekly.co.uk19
LETTER OF THE
WEEK
TALK BACK WHAT YOU’RE SAYING THIS WEEK
EDITORIAL@ TRAVEL WEEKLY.
CO.UK
Flights are at heart of any price war
Story: Fears easyJet and On the Beach may spark price battle I’m not sure a price war is possible unless On the Beach were to start contracting its own flights. EasyJet is looking to secure customers who already book easyJet flights plus a
hotel. A large number of these customers will be OTA customers, so easyJet will be targeting On the Beach, Travel Republic and Love Holidays. If you add those three together, that’s 2.5 million customers. Of those, I would say a conservative estimate is that 20% book easyJet flights. Add in all the other short-haul dynamic packagers and there is enough for easyJet to go after without looking too far outside its own customer base. Those that control the flight, control the price of the
holiday. How long before we see flight prices on easyJet comparable to a cheap package when it wants to protect sales? Admittedly, all the risk of cost is with easyJet, but it appears to be a very well-run business. ALEX STUART
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