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Tune in for the next gripping episode A NOTE FROM THE EDITOR


I’ve never seen Game of Thrones, but it was suggested to me this week that the recent changes to the make-up of the UK’s high street in travel terms bear comparison with the blockbuster fantasy drama (thankfully with a lot less blood and guts!). The point is, since the collapse of Thomas Cook just a month ago, we’ve had more challenges, victories, counter-bids and thwarted attempts to acquire shops and staff (not to mention brands and assets) than there were twists and turns in the fictional continent of Westeros. Rival agencies all want to pick up share and have been making their moves as they look to grow into the space left in Cook’s wake. Different plots, sub-plots and protagonists are emerging all the time. We report the latest storylines this week (page 4) – and they


definitely won’t be the last. Despite all the vying for supremacy, the overall message is growth, which is heartening in a week when Mothercare going into administration had the future of the UK high street questioned again. As Alistair Rowland suggests, with all the jostling on the high street, we may end up having more agencies than product for them to sell. That would be unlikely in an industry where history shows someone always fills the gap, but it would be good if demand actually outstrips supply – for a while at least. One thing’s for sure, the aftermath of the Cook collapse has been dramatic and gripping. I can’t wait for the next episode.


WHAT LUCY DID THIS WEEK


OHosted a great Facebook Live session with Virgin Voyages’ Shane Riley to kick off our exclusive competition for 50 agents to win a spot to visit Scarlet Lady


OHad a great night at the WTM Visit Florida dinner with loads of suppliers and agents selling holidays to the Sunshine State


Lucy Huxley, editor-in-chief, Travel Weekly Group ISSUE 2,500 TRAVELWEEKLY.CO.UK 7 NOVEMBER 2019 CONTENTS


NEWS Bill Munro sues Barrhead Travel


headset, go! On your marks,


Agents test virtual reality racetrack on new NCL ship Norwegian Encore


8 GRowth Saga orders its first COOk staff FUEL river ship


of the BEST


Activities in winter-sun paradise Goa


WIN


An overnight stay on Scarlet Lady


FRONT COVER From left: Ryan


Johnston, Cruise118; Rhiannon Kilbride,


Stewart Travel Group; Patrick Hill (back), Paramount Cruises;


Eamonn Ferrin, NCL; and Rachel Brinkley, Fred Olsen Travel page 14


Photo: Steve Dunlop 4


Ex-Cook staff fuel high street expansion 4 Tui to move shops; Virgin opens v-rooms 5 Dnata charter flights; Dublin Port plan 6 WTM 2019: Tui’s Tunisia ‘opportunity’ 8


Special report Norwegian Encore launch report


G Adventures’ agency vow; Fankhauser 10 conference report Tui Retail Managers’ Conference


Comment Oliver Brendon: SeaWorld does good 18


12 14


NEWS YOU CAN USE Product


Avventura, Tourism Australia, Solmar 21 operator


Funway, Tee the World, Crystal, Prestige


Holidays, Experience Travel Group 22 aviation


Jet2, Finnair, Liverpool, Air Transat 24 cruise Marella Cruises, MSC, Royal, HAL 26


FOLLOW US: travelweekly.co.uk @travelweekly BUSINESS NEWS


Travolution European Summit report 70 IAG swoops for €1bn Air Europa


72 travelweeklyuk @travelweeklyuk 7 NOVEMBER 2019 3


OVisited secondary schools with my daughter. Fingers crossed she gets the one she wants!


FRONTLINE Get Social


Balance payments, Cook, Sharm this week in…


competitions Virgin Voyages, Faremine, Tipto


Agent Diary 31


1974: Thomson in ‘state monopoly’ spat 32 your stories Rachel Garnish, RG Travel


33 34


Sharon Thompson: Don’t judge places 37 Mystery Shopper Newark agents tested on The Gambia 38


DESTINATIONS winter sun


8 of the Best: Goa activities 40 Tenerife: Adventure beyond beaches 47


Take 2: Exotic fly-and-flop alternatives 51 Africa Cape Town: Neighbourhoods


60


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