Round-up | NEWS CONTENTS
NEWS, COMMENT & OPINION 4 News
A roundup of the latest KBB news 19 People
The latest appointments in the KBB industry
20 Paul Da Silva
Some expert advice from our retail consultant about how to sell in 2023
22 Sarah Williams
The Armera MD encourages suppliers to be more proactive with their stock
PRODUCTS & SUPPLIERS
26 The kbbreview interview An exclusive interview with Barbara Borra, CEO of Franke’s Home Solutions division
37 Supplier profi le
We travel to Leeds for an inside look at Phoenix Bathrooms
40 Product feature
Energy-effi cent appliances and water-saving kitchen solutions
44 Product feature Creating a warm bathroom without it breaking the bank
49 Trends The latest product launches RETAIL 52 Retailer profi le
A trip to Premiere Klasse in Ascot 56 Case study
Kitchens Etc created a space for entertaining in a listed townhouse
60 Case study
An opulent and compact bathroom from Alexander of Worthing
Showroom of the month: A colourful showroom by Village Bathrooms pg 64
Supplier profi le: A chat with the main man at Caple, Danny Lay pg 33
Shopfl oor analysis: What do guarantees and warranties mean to you? pg 30
A
kbbreview.com for news, views, blogs, jobs, features and subscriptions Editorial Editor
Rebecca Nottingham 020 8515 2073
Advertising
Managing director
Julie Williams January 2023 ·
Commercial director Tara McTigue
Sales
manager Dean
Buckingham
Account manager Lizzie
Keshishian
Account manager
Alan Rogers
Deputy editor Vicki Evans 020 8515 2045
Sub-editor Chris
Frankland 020 8515 2025 For marketing
communications across different brands and media platforms contact: Managing director Julie Williams 020 8515 2150
For print and online advertising contact: Commercial director Tara McTigue 020 8515 2071
Art editor Erica Warden
Production and design editor Jodie Byrne
Owner Patrick Taylor
Managing editor Andrew Davies
Digital designer strategist Matt Balmer
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3 EDITOR’S COMMENT
NEW YEAR, NEW STRATEGY
s the industry enters a new year – one that could potentially throw up some challenges along the way – the general theme of this issue appears to be ‘new’. We’re talking to businesses and brands from across the KBB industry about new strategies, new showrooms, new ideas, new trends and new opportunities. Our big interview this month is an exclusive
with Barbara Borra [pages 26-28], the CEO and president of Franke’s Home Solutions division. She talks in detail about the division’s new
approach to the market and exactly what that means for its independent retail network in the UK.
Quite unintentionally both of our supplier profi les take us to Leeds this month. First up we’re talking to Danny Lay [pages 33-35], MD of Caple, about the launch of its new Caple Studio in the city centre and we get the low down on how the brand fared so well meeting demand despite the ripple effect of Covid on the appliance supply chain. Then, we’re speaking to Richard Sharp [37-39], MD of Phoenix
Bathrooms about its new strategy, key investments and why it’s good for bathroom retailers. This month’s featured retailer is Premiere Klasse [pages 52-54].
Director Kristian Tolbod shows us around its second premises – the new showroom in the affl uent town of Ascot, Berkshire, and explains what selling ‘luxury’ kitchens really means. And, last but by no means least, I’m extremely excited to be able to tell you that we have our fi nalists for the kbbreview Retail & Design Awards 2023. In case you missed the big reveal on the latest episode of the kbbreview Podcast [
pod.kbbreview.com] you can fi nd out who’s made the shortlist on page 6. Look out for the full details on each fi nalist in the February issue.
It would be good to hear your views on any of these interviews and
features, and to hear about the changes you’re making to your own business as the new year takes shape.
Rebecca Nottingham, editor
rebecca@kbbreview.com
kbbreview.com
Follow @kbbreview on Twitter for news and live updates from events
Keep up to date with trends and news and follow @kbbreview on Instagram
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