STEP INSIDE BATHROOMS


Hotting Up James Roberts, Director of national bathroom supplier Sanctuary


Bathrooms, highlights five key points to discuss with your customers when asked about underfloor heating.


Underfloor heating is an increasingly popular product which more and more customers are choosing to invest in when renovating their homes.


The days of stepping into a cold bathroom on a dark winter’s morning need no longer exist by replacing conventional radiators with this system.


Outside of warming the feet quicker, it also provides homeowners with more space and one less item to decorate around when they look to freshen up their place of relaxation and escape from the world.


30 | Tomorrow’s Retail Floors


On a daily basis, customers here at Sanctuary Bathrooms ask lots of questions about the products and the benefits, but the important questions start and end with the property, their aims and ultimately the location. You need a lot of detail and technical information to make a considered, insightful recommendation that benefits the customer.


But what are the main conversation points to consider when selling underfloor heating? And which parts can trip up a customer or salesperson? Here are five key things to discuss with your customers looking for advice on underfloor heating to help you offer the perfect product.


www.tomorrowsretailfloors.com


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