CLEANING & HYGIENE
A GREATER FOCUS ON TRAINING Expert-led training drives best practice in the cleaning industry, says BICSc.
Within the UK there are in the region of 1.47 million people working within the professional cleaning industry and as this number continues to grow, cleaning operatives are at the forefront of ensuring workplaces and are kept clean, hygienic, and ultimately safe.
To ensure best practice is adhered to, for all cleaning and hygiene processes, the British Institute of Cleaning Science (BICSc) has highlighted the importance of promoting best practice within the cleaning sector industry-wide and called for businesses to invest in their staff and company, by ensuring expert led training is a key focus.
The Institute stressed that professionally delivered training is one of the most effective ways to reinforce best practice, which brings significant business benefits and improvements. Essential knowledge in key areas such as health and safety, manual handling, and safe dilution or products are crucially important for a cleaning operative’s competence. Training investment should never be undervalued. The training an operative receives has the chance to improve an organisation’s cleaning quality and can help towards improving productivity.
To achieve this, it is important for companies to deploy the correct staff training. This can be achieved by always ensuring staff responsible for cleaning and hygiene tasks are trained properly.
If financial investment is available the advice is to look to train all of those employed within the organisation, so everyone knows the standard expected. Having site supervisors and managers understand what it takes to complete a task and what the outcome of doing such a task should achieve will help to put everyone on an equal level of understanding.
BICSc acknowledges that in an industry such as the cleaning sector, where staff turnover tends to be high, with a low retention rate, what is the point of training? The organisation highlights that this does not negate the
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fact that poor hygiene levels are detrimental to building and premises users. The Institute suggests a change in perspective to look at how training will ultimately improve a business and its reputation for cleanliness, rather than the cost of training, should be an important consideration for companies.
Within the industry some organisations may consider their staff to have had sufficient training; however, the question posed is how fully trained are those operatives? Do they understand the fundamentals of cleaning science? Do they know about the use of applicable PPE and why it is important? And do they know how to effectively clean an area?
Cleaning training can vary greatly from training provider to training provider. Some teach only the basics and will demonstrate the training in the generic ways. To ensure industry standards are more robust it is important for businesses to ensure all cleaning operatives responsible for cleaning and hygiene standards, within a premises, have been trained to effectively clean different area types correctly, utilising the very latest methods.
As well as ensuring cleaning operatives have been trained effectively to deliver the highest standards of cleaning it is also a consideration for companies to explore the most effective ways of delivering the necessary training.
As the industry continues to evolve at pace, so do the multiple options available for businesses to consider, including not only who within the workplace requires training but also who will deliver the professional training.
The post pandemic training landscape continues to change and varying lifestyles and work commitments by those requiring training presents a need to be flexible to ensure any training delivered best meets the needs of the cleaning operative.
Options include face to face training or online, and training providers that provide both options will ensure that those
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