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WASHROOM WHAT’S WRONG WIT


Stuart Hands from Essity looks at common issues that can put people off public washroom of tackling the


All of us rely on the presence of public toilets when in town centres, parks, shopping centres, restaurants and workplaces.


The idea that a washroom will always be on hand when we need one wherever we happen to be is something most of us find reassuring. But some people are reluctant to set foot inside such a facility.


‘Toilet anxiety’ is estimated to affect up to 32% of the population according to Dr Simon Knowles, an Australian physician who is studying the condition. And the reason? There are many, he says.


Some people are embarrassed about using the loo within earshot of others or suffer from paruresis, also known as “shy bladder syndrome”. Sufferers of this condition, which is thought to affect up to 7% of the population, find it difficult or impossible to use the toilet in the vicinity of others.


Squeamishness about encountering dirty, smelly washrooms is also fairly common. These days it is easy to avoid such facilities because many public toilets – like everything else - are now rated online, enabling people to check out which ones to avoid.


32 | TOMORROW’S FM


However, it is difficult to avoid the toilets in one’s own workplace, and if these are unhygienic or poorly equipped it can have a significant impact on staff.


A recent global study by Tork into 8,000 office workers revealed that four in ten respondents often encountered washrooms at work that had been inadequately cleaned or where the soap and paper dispensers had been left empty. Around 25% said they were concerned about picking up germs from a workplace washroom, and 12% said they rarely or never used the toilet at work - with this figure rising to 56% when the facilities were perceived to be unclean.


“‘Toilet anxiety’ is estimated to affect up to 32% of the population.”


‘Pet hates’ among staff include blocked or dirty toilets, bad smells and a shortage of toilet paper or soap, according to our study.


And office staff are not the only people who habitually shun the washrooms provided for their use. A second study we carried out into stadium washrooms revealed


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