FEATURE
THE SMART MOVE FOR BUILDING OCCUPANCY
The corporate office space is on life support. Having been hit with the double blow of flexible space disruptors followed by the Covid-19 pandemic, landlords have faced a huge challenge to lease their buildings.
Grand marble lobbies no longer cut it. Neither does a foosball table in the break-out room. Whilst they are nice to have, landlords need to think outside the box and find ways to incentivise tenants back into the office.
Sustainability has been talked about a lot with many companies working on net-zero carbon strategies and looking at new ways to reduce their carbon footprint. By focusing on sustainability, building owners and managers can introduce measures that offer both environmental and financial benefits - two aspects that remain at the top of potential tenants’ wish lists.
Enter the smart service charge. The notion is simple - harnessing data to measure usage of shared services and allocating service charges based on this. This isn’t an entirely new concept. Facilities managers have been monitoring energy use by tenants for several years, and this is a widely accepted practice.
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Darien Jay, Managing Director of Vixus Property Advisory, explains why the smart service charge is the way forward for the commercial office market.
Similar technology, powered by the Internet of Things, can be implemented across a myriad of systems, with the price of monitoring software having fallen to the point where it is widely accessible and financially viable. It is now relatively straightforward to measure waste and recycling volumes by the weight of each bin or bag. In its simplest form each tenant is allocated a QR code, which their cleaning team scans when moving waste to the bin store.
“By reapportioning costs for services based on use, we can drive efficiencies for landlords and tenants and contribute to fairer practices.”
We are working with Principle Cleaning Services that delivers such a model for its clients. By capturing the weight of each bin being collected the company is able to provide detailed reports for the landlord and facilities
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