INITIAL COVID 19 CONCERNS At the start of the fi nancial year, things were looking very challenging for Cleankill Pest Control. Now, the company is proud to announce that in April 2021 its contract portfolio hit the £2m mark.

In March 2020, Cleankill staff were told that they could only attend emergency call outs under strict conditions. In the meantime, the British Pest Control Association (BPCA) lobbied the Government to ask for pest controllers to be considered as key workers. To ensure suffi cient funds to run the business and to bridge any bad debts, the directors secured a COVID-19 Business Interruption Loan.

Despite not being able to carry out routine calls and losing income and having to furlough half of its staff during the height of the pandemic, turnover has been maintained and is now similar to pre-pandemic levels.

The secret, says Cleankill Managing Director Paul Bates, is being proactive rather than retreating and reducing spending.

He explained: “We looked at the pandemic in a similar way to the last recession. It was a question of burying our heads and holding fast or doing the exact opposite. We therefore took the decision to strengthen our sales team, increase training for technical staff and focus even more of brilliant customer service while increasing our advertising, marketing and PR activities -although all the exhibitions we had planned to attend were sadly cancelled.

“Making sure we communicated strong messages about our team being highly trained and the most highly qualifi ed in the industry was incredibly important during this diffi cult time for all our customers and potential customers.”

During 2020, the Cleankill team continued with acquisitions by purchasing Total Care Pest Control. Other achievements included: retaining the company’s Gold


Investors in People award; achieving Altius Elite Vendor Status for the fi rst time; passing the Achilles Audit; winning the Gatwick Diamond Award for Best Green Business; Managing Director Paul Bates being shortlisted for Director of the Year London and South East and Technician Oliver Roe being shortlisted for Technician of the Year in the National Pest Awards 2021.

In addition, Cleankill Pest Control was recognised in a recent global report published by Allied Market Report as one of the key players in the industry which, although the company’s turnover is far lower than household names mentioned in the report, is testament to the brand recognition the company is achieving. Cleankill is often approached for comment by radio stations and the national press about pest-related issues while publishing its own news about industry trends.

Launched in 1995, Cleankill Pest Control has grown year on year and now has several thousand clients throughout London, Bristol, Buckinghamshire, the South East and across the UK. Cleankill is the only pest control company in England to achieve a Gold Investors in People accreditation.

Cleankill experts advise that any buildings that have been left unoccupied are thoroughly checked before being opened-up again. This includes:

• Checking around the outside of the building for new gaps and changes to the structure in case damage that has have occurred while the site has been empty.

• Inside the building, you should ensure that somebody has safely and professionally. checked the condition of any wiring that is accessible, particularly if there is evidence of rodents.

• Checking for fresh evidence of rodent droppings.

• Checking loft spaces for nesting birds and squirrels.

• Checking inside of storage cupboards for droppings and cockroaches.

• Checking carpets, curtains and beds for moths and other signs of insect activity.

• Cutting back any vegetation near to the property to reduce harbourage places for pests.


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