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HEALTH, SAFETY & WELLBEING


WASHROOMS AND WELLBEING:WHY FMs SHOULD THINK DIFFERENTLY


In this article, experts at Armitage Shanks explore key considerations for creating workplace washrooms that not only meet compliance standards but actively contribute to user wellbeing.


In today’s workplaces, wellbeing isn’t an add-on – it’s a baseline expectation. And the washroom, once a purely functional space, now plays a critical role in shaping how staff feel about the environment around them.


For facilities managers, the washroom is a frontline touchpoint, where hygiene, accessibility, privacy and maintenance efficiency must align. As expectations continue to evolve, so too must the approach to design.


But, how can we design workplace washrooms that not only meet compliance standards but also enhance user wellbeing?


Building a case for better washrooms


in your workplace Creating better washrooms is an effective way of improving employee wellbeing but how can facilities managers secure that vital budget to make it happen? Let’s start with our tips for building a case to take to the people who hold the purse strings.


Look at the opportunities: Does your business have new build or refurbishment plans? Can you use these to upgrade your washrooms with wellbeing in mind? Are there any low-cost quick wins where a minor investment can make a difference?


Think about corporate priorities: Where is wellbeing on the agenda? How important is ESG to your organisation? Can you leverage these to secure backing for your plans to improve the washroom experience in your workplace?


40 | TOMORROW’S FM


Listen to your people: What are employees saying about the current washroom facilities? Are there recurring issues or common requests? Gathering feedback through surveys or informal conversations can help prioritise changes that will have the biggest impact.


Review performance and usage: How well are your current facilities coping with demand? Are there any pinch points at peak times? Analysing usage patterns can reveal where upgrades are most needed, whether that’s more capacity, better hygiene measures or added features like showers or touch-free fittings.


Engage with suppliers and experts: Could your supply chain partners offer insights or recommend innovations? Engaging early with manufacturers, installers and hygiene consultants can help identify the latest solutions that align with your goals and budget.


Consider inclusivity: Are your washrooms accessible and welcoming to all employees? Reviewing provision with inclusivity in mind – covering gender-neutral spaces, accessible design and dignity-enhancing products – can help support a more equitable workplace.


How facilities managers’ focus is evolving Modern workplace washrooms are evolving into spaces that support both emotional wellbeing and active lifestyles. As work-related stress continues to rise, employees increasingly seek moments of calm and privacy, and the


twitter.com/TomorrowsFM


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