search.noResults

search.searching

saml.title
dataCollection.invalidEmail
note.createNoteMessage

search.noResults

search.searching

orderForm.title

orderForm.productCode
orderForm.description
orderForm.quantity
orderForm.itemPrice
orderForm.price
orderForm.totalPrice
orderForm.deliveryDetails.billingAddress
orderForm.deliveryDetails.deliveryAddress
orderForm.noItems
10 QUESTIONS WITH... 10 QUESTIONS WITH…


In each issue we ask an FM professional the Tomorrow’s FM 10 Questions. This month we spoke to Ian Bond, CEO and Co-Owner of Every, a Leeds-based SaaS business providing specialist compliance software to the education sector.


Q1


WHAT WAS YOUR FIRST JOB?


My first job was a bit of niche one, cleaning ladders for BASF. However, the initial step into my current career was as a trainee site agent – I made a few mistakes at the start, but it taught me some great lessons.


Q2 Q3


HOW DID YOU GET INTO THE FACILITIES


MANAGEMENT INDUSTRY? After initially training on site, I went to work for a structural engineering firm, then into developing software for the industry. I later moved into working on tech systems for facilities management in various roles before co-founding Every Compliance and HR in 2010.


HOW DO YOU CHALLENGE THE


STATUS QUO? I place a high value on integrity, and I strive to always be really open and straightforward in every part of business – this is our ethos as an organisation.


We have real conversations with our customers. We push back, we say no occasionally, and we give our truthful opinion – but we do it for all the right reasons. I find that our clients really appreciate that, and it’s one of the things they value most about working with us.


Another way I like to challenge the status quo is to always work towards continuous improvement. At Every, we’re constantly looking for ways to further strengthen our operations.


Q4


SINCE YOU STARTED IN FM WHAT HAS


BEEN THE BIGGEST CHANGE THE INDUSTRY HAS SEEN/ YOU HAVE OBSERVED?


54 | TOMORROW’S FM


The adoption of technology has certainly been the biggest change I’ve witnessed. The tech now available serves to empower people, and this means they can operate far more independently. Staff have the information available to think critically, and make strategic decisions based on data, rather than defer to management.


Q5


WHO, IN ANY OTHER INDUSTRY,


DO YOU MOST ADMIRE? I was recently impressed by Jimmy Lai – the Hong Kong media tycoon who was sentenced to jail time for being involved in pro-democracy protests. He’s already made all his money and could move anywhere in the world, but he stood up for what he thought was right, at great personal risk.


Q6 Q7


WHAT IS YOUR FAVOURITE FILM?


I really enjoy watching Butch Cassidy and the Sundance Kid.


IF YOU COULD HOST A DINNER PARTY


WITH THREE GUESTS, DEAD OR ALIVE, WHO WOULD


THEY BE AND WHY? Freddie Mercury, to see if he was anything like his media persona; Kevin Bridges, who I think is brilliantly funny; and lastly my daughter, because she’d really want to meet Freddie.


Q8


ANY ADVICE TO SOMEONE


JUST STARTING OUT


IN THE INDUSTRY? Aim for continuous improvement,


which is vital for always being a step ahead of the competition, and for developing both personally and professionally. If you become a manager, make sure you are upskilling your team all the time. It pays huge dividends in many different ways.


Q9


WHAT DO YOU THINK IS THE FUTURE


OF THE FM INDUSTRY? A lot of my recent experience in facilities management is within the education sector, so I can certainly see trends in the improvement of sites, as services move away from local authorities and to multi- academy trusts (MATs) instead. There is a current growing awareness in this area that good premises are linked to better pupil outcomes across the board, too. This, in turn, demonstrates the crucial role that managing these properties effectively plays in the wider education picture.


Q10


WHICH AREA OF FM DO YOU


THINK COULD BE BEST TRANSFORMED THROUGH


TECHNOLOGY? In our experience, turning raw data into usable information drives real change. For example, one of our clients found a direct link between an FM incident and issues within the school – and they wouldn’t have been able to find this correlation,


and take action, without having a system for storing and analysing the


data. The tech creates dashboards and reports that provide answers for staff, and this helps to drive positive change forward, whether across a single or multi-site estate.


www.weareevery.com/ twitter.com/TomorrowsFM


Page 1  |  Page 2  |  Page 3  |  Page 4  |  Page 5  |  Page 6  |  Page 7  |  Page 8  |  Page 9  |  Page 10  |  Page 11  |  Page 12  |  Page 13  |  Page 14  |  Page 15  |  Page 16  |  Page 17  |  Page 18  |  Page 19  |  Page 20  |  Page 21  |  Page 22  |  Page 23  |  Page 24  |  Page 25  |  Page 26  |  Page 27  |  Page 28  |  Page 29  |  Page 30  |  Page 31  |  Page 32  |  Page 33  |  Page 34  |  Page 35  |  Page 36  |  Page 37  |  Page 38  |  Page 39  |  Page 40  |  Page 41  |  Page 42  |  Page 43  |  Page 44  |  Page 45  |  Page 46  |  Page 47  |  Page 48  |  Page 49  |  Page 50  |  Page 51  |  Page 52  |  Page 53  |  Page 54  |  Page 55  |  Page 56  |  Page 57  |  Page 58  |  Page 59  |  Page 60  |  Page 61  |  Page 62  |  Page 63  |  Page 64