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FOOD & DRINK


CATERING FOR TAKEAWAY HYGIENE


With a growing number of restaurants offering takeaways during the global pandemic, Essity’s Jeremy Bennett considers the cleaning and hygiene challenges faced by these outlets.


There is no denying the fact that the hospitality industry has been particularly badly hit during the global pandemic.


Concerns about the spread of COVID-19 in enclosed spaces where large numbers of people congregate to talk, laugh and dine have caused governments worldwide to close restaurants and cafes.


Eateries have now reopened throughout the country and are welcoming back their customers inside. But many of us have become accustomed to enjoying a takeaway in the comfort and safety of our own homes.


Food takeaway and delivery businesses require considerably less contact between staff, customers and fellow clients which means they pose a lower level of a risk. Our research reveals that between 33% and 55% of European consumers intend to use food delivery services more frequently in future, whether coronavirus continues to pose a significant threat or not.


A large number of new takeaway businesses emerged during the pandemic, while many dine-in restaurants teamed up with logistics providers to offer gourmet meals delivered to the customer’s door. And a growing number of ‘ghost’ kitchens with no high street presence or storefront


48 | TOMORROW’S FM


also cropped up and began selling home-cooked meals or baked goods for delivery. However, all these types of businesses have their cleaning and hygiene challenges.


In a traditional takeaway where customers pick up their own meals, the food is often prepared in full view of the public. Hungry customers will have nothing better to do than to watch the progress of their meal, and this makes it is extremely important that all cleaning and hygiene protocols are rigorous and evident.


Speed of service is also crucial in a takeaway because customers will become restive if they have to face a lengthy wait for their food. A long queue is never a good idea these days since it is likely to impact on social- distancing. However, cleaning and hygiene should never be skimped in the interest of speeding up the process.


Traditional takeaways need to implement social distancing systems and provide hand sanitising stations for guests to use on entering and exiting. All staff members need to follow strict protocols to ensure that their hands and food preparation surfaces remain clean at all times. However, takeaway kitchens are often small and cramped spaces which means compact cleaning systems will be required.


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