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FEATURE


IN FOCUS: DIVERSITY IN FM


Is diversity and inclusion improving within the industry? FMC Network talks to Tomorrow’s FM about its recent survey that found encouraging signs and room for improvement.


It has been proven that a diverse workforce contributes to both an elevated level of productivity whilst enabling different decision-making processes to lead to better performance. Some business leaders have suggested there is a fear around a diverse workforce not being able to collaborate as well, to oppose this is the fact that diverse teams outperform non-diverse teams by 35%.


FMC Network, part of the Executive Network Group has discovered the trend when partnering with our clients, that diversity is becoming less of an exclusive boardroom topic, but a priority when hiring. The company conducted a survey of over 600 business leaders, HR leaders, and talent acquisition professionals within the facilities management industry.


The results indicate that almost two thirds of respondents reported that diversity and inclusion (D&I) is an important topic which is high on their agenda at present. In comparison with only 9% that stated there is no D&I agenda this is an indication to how the trend of diversity and inclusion is becoming a progressive movement and being taken seriously.


Just under two thirds (63%) reported that it is important that diversity issues are tackled in the workplace, with a further 20% stating their business has either a dedicated individual or team for D&I. Specialist roles in D&I have shown a huge demand year on year, with the UK experiencing a 106% rise in opportunities advertised in 2020 for D&I specialists, D&I manager, D&I consultant and Chief Diversity Officer.


Only 17% of respondents were confident their businesses were educated on diversity and inclusion. This is a worrying


22 | TOMORROW’S FM


statistic and one that will drive business change, as D&I is a topic that is only gaining momentum it is imperative there is education behind this thought leadership.


“65% of respondents answered


that diversity is an important topic at their business and yet less than half stated that having a diverse shortlist was imperative to success.”


A fifth of respondents admitted they personally need further education on improving their diversity and inclusion offering, this is where education meets the wider business agenda. To improve diversity, firstly a business must offer an inclusive and welcoming environment, our suggestion would be to audit this by reviewing internal processes such as their recruitment process and gathering thoughts of their own employees to make improvements. Investment in training on D&I is hugely beneficial to gain an external perspective and bring togetherness to a company culture.


Recruitment is a route to a diverse business, by expanding the recruitment search and gaining access to more diverse talent pools, this is where a business can make an impact at all levels. The FMC Network gained the thoughts and opinions of FM leaders around their recruitment processes to understand how they strategically hire as a business.


twitter.com/TomorrowsFM


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