CONTENTS CONTENTS COVER STORY
22 06
10
BREAKING THE CYCLE Access Group looks at the
solutions to protect and realise the potential of property assets.
REGULARS
HEADLINE HITTERS The big contract wins,
senior appointments and event announcements from this month.
WHAT’S NEW All the latest news and product
releases from the FM world. 54 28 38
10 QUESTIONS WITH... This month we asked Iain
Shorthose, Customer Experience Director at Interserve, our essential FM questions.
FEATURES
LIGHTBULB MOMENTS In a follow-up to his
September feature, Barry Tuckwood, Chartered Engineer and Management Consultant, discusses the options for expanding the current capabilities of BIM and how virtual reality might support it.
LESSONS TO LEARN The knock-on effect of
Grenfell and subsequent enquiry will change how we build and maintain our buildings, says Nigel Sill, Chairman of Enfield Speciality Doors. But we already know most of what we should be doing.
HOTELS & HOSPITALITY 24 26
A COMPLIANT CHRISTMAS
Fresh, purified air is a legal essential throughout the year, but becomes a much greater challenge as hospitality businesses gear up for the biggest event in the calendar. Rentokil explains how to achieve compliance.
THE MOST WONDERFUL TIME OF THE YEAR?
The festive season poses a unique set of problems for the hospitality industry. UK Country Manager Johan
04 | TOMORROW’S FM
De Jager from Brigad, shares his advice on how to ensure a smooth end to the year.
CAFM & IT 32
THE FM AS DATA SCIENTIST
The challenge set before the FM profession is unmistakable: embrace big data or be left behind, says Paul Djuric, Head of Techniche EMEA.
34
THE HOTTEST GIG IN TOWN
Rethinking your workspace as a venue can make a significant difference to your operations, suggests Luis De Souza, CEO of NFS Technology Group.
LEISURE AND RETAIL FACILITIES 40 42
THE FM INFLUENCE What role can facilities
managers play in revolutionising the shopping experience? Ben Tiffany, M&E Director at Sigma, delves into the customer experience in retail facilities to search for an answer.
ADDING A SPARKLE TO RETAIL’S REPUTATION
With the retail sector under greater pressure than ever to entice consumers into stores, Jan Hein Hemke, MD of Facilicom UK, explains how cleaning teams can be the unexpected heroes of the Great British high street.
DESIGN & INTERIORS 48 50
WORKING OUT The provision of the
workplace gym is generally considered to raise the bar when it comes to office perks. Office Principles looks at this trend and considers what it takes to make these spaces really work as an employee benefit.
ECONOMICAL ERGONOMICS
Christophe Clerc-Renaud, Senior Sales Director at Ergotron explains why movement-friendly furniture holds the key to positive and productive working.
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twitter.com/TomorrowsFM 28
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