CASE STUDY
the properties needed replacement, so SMS were tasked with the project.
“The five new boilers were all moved outside of the houses and the new oil storage tanks installed in line with the latest legislation. Not only is the external placement of the boilers safer, it removes any fumes for the occupants and gives them more space. We also managed the removal and disposal of all the old boilers and oil tanks,” explained Tarbox. Since the work was completed in 2018, there hasn’t been a single call out and Alder-Hindon is happy to confirm a 30% saving in terms of energy usage. Alongside more efficient heating, the hotel has recently upgraded all its lighting to LED, to further reduce its carbon-footprint.
www.tomorrowsfm.com
Over the past two year’s SMS’ workload has increased five-fold, but both parties are convinced that their planned approach has delivered real benefits in terms of efficiency, energy saving and less disruption for the hotel’s staff and guests. Alder- Hindon explained: “We are now able to prove to the wider management team the value of investing in a planned, preventative maintenance programme. Yes, the unexpected does happen; pipes burst, rooms get flooded and we need it resolving immediately. When that happens, I know that I can rely on SMS to go beyond the bounds of their contract to do all that they can to keep the hotel functioning.”
Tarbox added: “We hope that it won’t ever need to be implemented but we recently sat down with Neil and
worked through a plan to cope in a worst-case scenario. As a result, should the main boiler plant fail, we have a 48-hour contingency plan prepared and ready to run.”
With similar programmes and planning taking place across the Group’s other sites; namely The Vineyard, Deanwood Golf Club and The Barns Hotel in Bedfordshire, both Alder-Hindon and Terry’s teams have a full programme of work. Maintenance was not given the right priority but under the guidance of Alder-Hindon and his team a new approach has been implemented and the benefits are being felt across the Group’s portfolio.
Email:
info@smsmaintenance.com
www.southernmaintenancesolutions.com/
TOMORROW’S FM | 21
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