CAFM & IT
THE FM AS DATA SCIENTIST
The challenge set before the FM profession is unmistakable: embrace big data or be left behind, says Paul Djuric, Head of Techniche EMEA.
“Despite awareness of big
data being widespread, the survey revealed that only a
third of organisations have a big data policy, while almost a fifth (18%) don’t know if they have one.”
New technologies have put vast amounts of data within the reach of facilities managers – information that has the potential to revolutionise their role, by providing invaluable insight into how assets, workplaces and people perform. But many challenges lie ahead. While modern approaches do exist within FM, much of the industry remains hampered with inefficient paper-based processes, yet to develop the new capabilities required to use data in a way that ultimately improves business performance.
The true power for big data analytics lies in its ability to provide facilities managers with new preventative and predictive capabilities. As the guardians of huge volumes of information, from supplier performance and energy consumption to heating patterns and building use, facilities managers have an opportunity not only to harness this data and modernise their own role, but also to become trailblazers for their organisations. As Deloitte’s Tech Trends 2018 report stated, the following 18-24 months will see more companies ‘begin to modernise their approaches to data management, working to strike the right balance between control and accessibility.’
32 | TOMORROW’S FM
We surveyed over 100 FMs to help understand current approaches and explore some of the pressing issues around big data. The survey questions were designed to understand how data is shaping the FM role and to determine what barriers the future might hold.
Key findings Despite awareness of big data being widespread, the survey revealed that only a third of organisations have a big data policy, while almost a fifth (18%) don’t know if they have one. This suggests that the FM sector might not yet fully understand the significance of big data.
A more positive finding was that around half (54%) of those questioned said they had the capability to turn the data into valuable business insights, but worryingly the other half (48%) declared that they didn’t, or didn’t know if they could.
How ready are you? The survey also revealed that industry professionals might not be equipped with the skills required in a new data-centric FM world. Only a quarter of the respondents
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