WASHROOM


SMALL ROOMS, BIG IMPRESSIONS


Chris Wakefield, Vice President of European Marketing and Product Development at Gojo Industries-Europe Ltd., investigates the formulations, equipment and technologies available to improve the end-user experience in washrooms.


There is a growing awareness of the impact that washroom facilities have on users, both from a health perspective and how they influence their perception of the building as a whole.


After all, the cleanliness of a washroom is often perceived as an accurate reflection of the overall health and hygiene of an establishment, so it is vital that it makes a good impression.


Did you know, that despite being such a small proportion of a building’s total footprint (typically less than 5%), facilities management companies receive four times more complaints about the restroom than any other area within a facility?


In a society driven by social media, where negative comments can tarnish a reputation, and at a time when the significance of hygiene to combat the spread of COVID-19 has been heightened, this has never been more important.


Facilities managers should therefore look for effective formulations, equipment and technologies, which not only improve the experience for end-users, but also help staff to maintain the washroom.


A welcoming experience A welcoming washroom promotes good hand hygiene, which is vital to prevent the spread of infection. In order to boost compliance, facilities managers should aim to offer the best user experience possible within their budget. It is therefore important to pay careful consideration to the design and layout of the washroom. Think about how people will move around the space, and fit equipment accordingly, for example, installing slim, wall-mounted dispensers in smaller washrooms. After all, users are far more likely to abandon best practice in cramped and congested conditions.


Touch-free technology can also help enhance users’ perception of the washroom. People can be reluctant to touch taps, dispensers and dryers if they are leaking or don’t look clean. Not only are touch-free dispensers more hygienic because hands don’t need to come into contact with them, but by releasing the exact dose of product required each time, they reduce mess and waste too.


Of course, the product inside the dispenser is equally important. The formulation must be effective at removing dirt and bacteria, pleasant to use, and importantly, kind to skin. Our latest innovation features a brand-new type of ‘healthy soap’, which is remarkably gentle to skin, even with frequent use. Dermatologically tested and formulated for dry and sensitive skin, the formulation includes 90%


50 | TOMORROW’S FM


naturally derived ingredients, and leaves two times less residue on hands, reducing the potential for irritation.


Innovation to aid monitoring and maintenance To remain welcoming, washrooms must be well- maintained, well-stocked, and regularly monitored. After all, how can people wash their hands if the soap has dispenser has run empty?


“Think about how people will


move around the space, and fit equipment accordingly.”


GOJO’s latest range of dispensers features innovative refill designs, which enable operatives to monitor product levels at a glance. It also boasts an integrated battery, which ensures continuous touch-free dispensing, and eliminates any worries about the battery running out and needing to be replaced.


Adoption of modern technology is growing rapidly, since these innovative solutions are much more affordable for commercial cleaning and janitorial companies to implement. By installing dispensers and formulations that enable end-users to have an easy, enjoyable experience, businesses can not only boost hand hygiene compliance and create healthier facilities, but can also enhance their overall reputation.


www.gojo.com twitter.com/TomorrowsFM


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