FEATURE LEADING THE WAY
In an age when the digital landscape and technology is ever changing, FM firms that adapt to that pace of change, adopt the right new technology and employ people who can transform workplaces into high performing organisations for the future, are the ones that will succeed, says Dan Thompson of TS Grale.
The bundled one size fits all approach is not what the market wants. It is all about bespoke offerings in hard and soft FM that can be fully integrated and future proofed. The industry is also looking for the very best talent to deliver these seamless solutions of the future. Tech transformation is undoubtedly needed to compete effectively, and new innovations can be a real game changer for firms when it comes to driving new models and transforming businesses and workplaces.
40 | TOMORROW’S FM
But, it’s not all about technology, AI, the Internet of Things, and big data - the FM market is also very much still about people. Connected and successful workplaces are created by people who can understand and navigate new technology, but also appreciate at what cost those solutions come, and which are worth the investment. Experience therefore is crucial, alongside an ability to embrace and implement the right future technology solutions at the right time.
twitter.com/TomorrowsFM
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