FM & TECHNOLOGY
Accessing information around equipment status, work order status, asset lifecycle, user activity logs, etc. via one central database prevents duplicate job logging and call- outs, ensures efficiency and allows easier prioritisation of work as per urgency and resources. A central database further enables better tracking and easier reporting which minimises the potential of maintenance being unnecessarily repeated.
Enhancing the workplace experience With flexible working becoming commonplace, offices across industries are seeing fewer employees than before – more than a third of the UK’s office-based workforce is still working from home as many are operating under a hybrid model. The workplace is now used in new ways, with hot desking, collaborative working and breakout areas essential to ensuring a great user experience and maximum productivity.
CAFM can support these functions by enabling teams to optimise the work environment – making the workplace a safer and more manageable place for everyone. For instance, by monitoring vacant and occupied areas of the workplace, heating and lighting can be adjusted accordingly, ensuring energy efficiency and therefore reduced costs across an organisation. Through streamlined desk-booking and visitor management capabilities, managers can monitor how the workplace is used. With that insight, the layout, features and spacing can be optimised for a working environment that provides a positive user experience that boosts productivity without wasting resources on space that is underutilised.
Improved contractor management No matter the size and scale of a business estate, it can be a complex environment to manage when you consider the requirements. From health and safety to planned and reactive maintenance, it can be a significant challenge to take control of so many functions, especially with manual processes of using disparate systems such as spreadsheets, shared drives and emails. The time spent manually logging, searching, and updating can be costly and greatly increases the risk of data inaccuracies, which can be even more damaging in the long run.
With a CAFM system, facilities managers can rapidly acquire complete visibility of all facilities tasks, costs,
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assets and contractors from one dashboard, instead of trying to filter through mass amounts of documentation across multiple disparate systems each time. Real-time status updates allow jobs to be logged faster through web or mobile devices – thereby increasing efficiency through increased responsiveness to customer issues, improved visibility and reduced enquiries.
Deploying a web-based CAFM solution also reduces the amount of administration required – freeing up staff to focus on other priorities and potentially offering wage savings if the team can be condensed.
Furthermore, contractors’ and subcontractors’ details can be checked and verified to ensure work is billed accurately. The system facilitates better communication between site and contractor, with pictures, additional information and restricted access times highlighted ahead of the planned work so that engineers are better informed before they even arrive on-site. This leads to faster resolutions and fewer call-outs.
Sustainability savings Sustainability is high on the agenda for the majority of organisations. From climate change agreements (CCAs) to legislation which aims to guarantee an end to the UK’s contribution to global warming by 2050, the UK government is taking steps to enforce sustainability among industries and promote environmentally friendly practices. As energy prices soar, businesses are seeking ways to gain insight as to where emissions – and costs – can be saved.
Deploying a CAFM system provides the ability to monitor and understand buildings and assets like never before – delivering the cost savings and environmental benefits that businesses expect. Office buildings across London, Manchester, Bristol, Leeds and Birmingham are losing £60m in wasted energy every year – which could power over 100,000 homes across the country. Monitoring energy use across an estate through CAFM delivers a detailed picture of areas where inefficiency can be addressed. It can also help proactively manage assets with routine checks and PPM, ensuring all equipment operates at peak efficiency and prolonging asset lifecycles.
www.idoxgroup.com TOMORROW’S FM | 33
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