TECHNOLOGY & SOFTWARE Intuitive Management


Care management platforms are redefining the future of care, explains Sam Hussain, CEO and Founder of Log my Care.


Imagine preventing a catastrophe before it even happens. That’s the dream when you’re a busy care provider, right? Through technology and data collection, care management platforms are making that a reality in social care.


Care management platforms are redefining the future of care, helping make preventive care a reality, allowing care providers to evidence person-centred support, enabling staff development and keeping the people we support safe.


TRANSFORMING CARE FROM REACTIVE


TO PREDICTIVE With the adoption of technology in care and data collection becoming more prevalent, the future of care will be preventative. Saving the sector millions every year.


According to this 2018 research by BMJ, more than 237 million medication errors are made every year in England, with 42% of these occurring in care homes. It’s estimated that many of these 'definitely avoidable' errors cost the NHS approximately £100m every year and result in over 1,700 deaths.


https://www.bmj.com/company/newsroom/237-million-medication-errors-made-every-year-in-england/


Hard-to-read handover notes (and associated errors) are a thing of the past with digital care plans. eMAR (electronic medication administration record) has grown in prevalence in the care sector over recent years. It makes medication administration easier and more efficient by helping to improve processes, eliminate medication errors and reduce risk to clients.


EVIDENCING COMPLIANCE AND GOAL


SETTING FOR PERSON-CENTRED CARE Care planning can be one of the most challenging aspects of the provision of care. Tight timescales and a lack of concrete guidance from regulators mean managers oſten struggle to find the time necessary to write them during their busy schedules.


Adopting a care management platform that incorporates care plans, risk assessments, and end-to-end goal management saves care providers time and ensures they provide truly person-centred care. Care plans need regular reviews to ensure they’re up to date and fit for purpose, so having access to version histories and scheduled reminders for regular reviews is essential.


The data collected with a care management platform makes reporting easy. Information can easily be tailored and shared to evidence compliance to the CQC, commissioners or family and friends.


STAFF DEVELOPMENT AND RETENTION


Using a care management platform gives providers oversight of everything that’s happening in their service. That team member who’s always taking on extra shiſts or the one who flags errors and stays up to date on everyone’s care plan? Now you can see who’s going above and beyond and retain your best staff.


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Improve staff wellbeing by giving them the opportunity to upskill on an easy digital care management platform. This will boost the confidence of those who may not be tech-savvy while also appealing to a younger generation of digital natives.


Additionally, we can attract a new demographic of workers to the social care sector by creating previously unheard-of jobs. The future is digital, and care providers will soon be recruiting database managers and reporting analysts.


KEEPING THE PEOPLE YOU SUPPORT SAFE


Ensuring the people you support’s data is secure is more important than ever. Care management platforms store information digitally within the cloud and use strict access protocols. This means a much higher level of security than keeping paper records onsite.


Features like Device Access Control also give care providers the power to determine who can access care data and block specific devices, minimising the risk of cyber security incidents.


Embracing digital care management protects the privacy of people receiving care and improves overall trust in care providers.


www.logmycare.co.uk


Sam also authors The Handover, a bi-weekly newsletter sharing the latest in modernising social care with technology. Sign up here.


https://www.logmycare.co.uk/newsletter www.tomorrowscare.co.uk


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