10 Questions with... Meghan Young
Each issue we ask an industry professional the Tomorrow’s Care 10 Questions. This month, we chatted to from Meghan Young, Care Consultant at OLM.
HOW DID YOU GET INTO THE CARE INDUSTRY?
The care industry has always been a passion of mine. Before working at OLM, I spent more than seven years on the ground delivering services in the care industry. It was a career that I’ve cherished and learnt a great deal in. Last year, I decided that I wanted a new challenge- one that would build on my existing skillset and offer me the opportunity to have a larger impact through working in multiple care settings across the UK. I had been working in partnership with OLM for the care company where I was working and fell in love with the company culture and ethos. The soſtware OLM has developed, I believe, will make a difference and help deliver better care.
increasing need for evidence-based practice, alongside the struggle of gaining and maintaining the correct funding to do so, I believe the right technology solution can improve efficiency. This is accomplished through minimising time spent completing documentation and, by allowing individuals direct involvement in their care planning, truly enabling person- centred care.
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WHO, IN ANY OTHER INDUSTRY, DO YOU MOST ADMIRE?
Michelle Obama, an incredible and powerful woman, for the work she has done both in her own professional life, and supporting her husband. At the same time, delivering change through advocating for support for military families and encouraging healthy eating to solve the epidemic of childhood obesity.
HOW DO YOU THINK THE CARE SECTOR COULD BE IMPROVED? Through technology. With the ever-
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IF YOU COULD HAVE ANY SUPER POWER FOR A DAY WHAT WOULD
IT BE? The power to instantly know what makes people tick, and what would make them happy, would be a great superpower to have. Understanding people takes time, but is essential in care – yet, due to the work pressures and time constraints, it is too oſten overlooked.
WHAT IS THE BIGGEST CHALLENGE FACING THE CARE INDUSTRY
TODAY? Brexit. The uncertainty behind it and ensuring that the industry continues to support those that are most vulnerable. I worry that the implementation of Brexit will lead to additional staff shortages, and those who need care not receiving it.
IF YOU COULD HAVE A DINNER PARTY WITH ANY THREE PEOPLE,
DEAD OR ALIVE, WHO WOULD IT BE? Gordon Ramsey, Jamie Oliver and Delia Smith. The conversation might not be the best, but I am a terrible cook, so I would get them to bring a dish each so the food would be out of this world.
WHAT IS THE BEST ADVICE YOU COULD GIVE TO SOMEONE NEW
COMING INTO THE CARE PROFESSION? In an age of budget cuts and desire for person-centred care, embrace the
benefits that technology provides.
The care industry is using technology in a number of innovative ways; bringing benefits to service users, staff and managers. For instance, previous laborious paper-based recording processes are increasingly being replaced with online systems to save time, costs and improve efficiencies; technology is here to provide a service and offer a helping hand.
WHAT WOULD YOU LIKE TO SEE IN A FUTURE ISSUE OF TOMORROW’S
CARE? A look at the care industry and the evolution of technology, in addition to a discussion on the future of technology within the care market.
WHAT DO YOU THINK THE FUTURE HOLDS FOR THE CARE INDUSTRY?
I believe that it is positive. With the national campaign to promote work in the industry and the benefits that technology can bring, we can work towards a self-sustaining sector. There are troubled waters ahead but with the hopeful release of the Green Paper before the end of the year, we will have a direction in which to set sail for the Promised Land.
SUZI VILJOEN, HEAD OF SALES FROM SUPRA UK LTD, ASKED:
How do you feel service users can be better engaged on the services/ products they require in order to live more independently?
For me, the best way that they can be involved is by including them in the development of services and solutions. The best solutions are developed through understanding the users. However, in care you must never forget the individual.
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