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use at REACT and it has helped to instil confidence in our clients that their space is safe.


To protect the cleaners who are actively working in potentially dangerous situations, I’d also like to see regulations enhanced to better ensure the safety of those on the frontline. At REACT, we have a well-researched response to deep cleaning. We equip our operators with the latest equipment, higher-than-recommended standards of protection including full body suit, gloves and FFP3 level face masks leaving no area of skin uncovered.


This must be a minimum for the industry. We also perform refresher training to ensure our operators are as prepared as possible to keep themselves safe, whilst delivering effective decontamination services.


The measures taken to help our experienced operators feel both safe and valued are very important, especially when dealing with a virus that so little is known about. As the situation relating to COVID-19 has evolved, we have seen a peak in demand for deep cleaning and decontamination services tempered only by parts of the economy being shut down. Looking forward, we anticipate demand increasing once again as restrictions on people’s movement are relaxed and the economy reopens.


During this process, everyone has become infinitely more aware of hygiene and therefore more sensitive to effective hygiene services and inflection control. As they become more experienced buyers of these services, we anticipate them becoming more inquisitive and discerning – this is a good thing for those leading the cleaning industry, intent on delivering accurate and reliable services.


Regular cleaning regimes will shift focus onto greater infection control and good hygiene practices, not dissimilar to those seen in the food preparation industry and healthcare sectors; with more focus on controlling the spread of harmful bacteria and viruses, in addition to the normal vacuuming, dusting and emptying of bins.


As a result, like with food, this brings it back to checking and proving the effectiveness of the work conducted. I predict that this will become vital for offices and spaces to highlight that they are ‘safe’ or ‘clean’. Ahead of the many millions of workers taking public transport and going back to workspaces, people will need to be reassured that it’s clean. This transparency will be completely new for the sector and one we must embrace for the good of our industry and those we serve.


One other challenge for cleaning firms will be access to and the use of chemicals and materials to effectively do the required job. However, we are cautious of the environmental impact the increased use of disinfectants could have. Many contain potentially harmful ingredients, including quaternary ammonium or chlorine compounds (such as Sodium Hypochlorite), both of which, although safe for occasional use, can have a detrimental impact on materials and health when used more regularly.


Cleaners and those employing them must be aware of this, again to protect anyone using the cleaned space. We see


www.tomorrowscleaning.com


a key driver for this coming from HR departments keen to remove anxiety and develop their colleagues’ sense of wellbeing.


The call for more natural, environmentally-friendly disinfectants will grow and become an opportunity for all. At REACT, we were researching this prior to the COVID-19 outbreak and use many British-manufactured alternative products, available both in concentrate and ready to use formulations.


Whilst very unwelcome, COVID-19 has mobilised the cleaning industry and given it the opportunity to demonstrate its value to the safe wellbeing of both the public and the economy. As the eyes of the world remain on our industry to protect society from delays or further pains as a result of this deadly virus, we must all come together to make certain that a small number of chancers and charlatans do not distract from this or undermine the industry’s integrity.


www.reactsc.co.uk SPECIALIST CLEANING | 81


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