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“Somerset House is a vibrant public space that welcomes over three


million annual visitors to enjoy an eclectic mix of public events.”


of bacteria and is certified as a general disinfectant. It’s also non-toxic, non-hazardous and non-allergenic, so it’s safe for staff to use on a daily basis in the majority of areas.


Following a trial period, the UK’s first Toucan Eco Flow unit was installed in Somerset House in September 2019. The larger Flow system creates a continuous supply of concentrated solution which is stored in the 10-litre holding tank, and then diluted while being dispensed into spray bottles or buckets, producing an unlimited supply on tap.


Greg continued: “The benefits of the larger Flow unit were obvious for Somerset House. The fact that it creates unlimited amounts of sanitiser is a simpler and more effective process for our housekeepers. We operate with a 40-strong janitorial team, so minimising risk by reducing the number of products we use and ensuring there’s a constant supply of cleaning solution has allowed us to streamline operations to create an impressive degree of efficiency.”


Saving money, chemicals and waste


Susan Ryan, Head of Cleaning at Incentive FM, explained: “The system is being used right across Somerset House as part of the daytime cleaning regime including washrooms, offices, gallery spaces – even to spot clean stains on carpets.


“We complete the core clean of office and studio areas in the evening with Toucan Eco, and the areas open to public in the mornings, with spot checks throughout the day. Spray bottles of the solution are used with microfibre cloths, as well as a flat mop system which allows us to pre-soak mop pads with the Toucan Eco solution.


“Before installing Toucan, we were ordering anywhere up to www.tomorrowscleaning.com


150 bottles of cleaning agents per month, and these single- use bottles were disposed of after use. We keep a small stock of descaling agent, but Toucan Eco has allowed us to drastically reduce the volume of cleaning chemicals we use, and with that we’ve made huge savings on our plastic waste.”


In a sample four-month period, the facility would have ordered 600 bottles of cleaning agents from toilet cleaner to glass cleaner, saving around £1000 during this period alone by switching to the Toucan Eco bio-cleaning system.


Susan added: “This means with Toucan Eco, we’ll be saving approximately £3000 and 1800 single use plastic bottles a year.”


Steve Courtney, Toucan Eco Product Specialist at Robert Scott, added: “Being able to sit down with the operations and FM teams at Somerset House and understand their requirements for the site and its housekeepers meant we recommended the larger Toucan Eco Flow unit.


“This has created many benefits for the team on site and longer term, with a reduction in plastic waste and requirements for a cleaning agent. We’re extremely pleased to see such an innovative piece of cleaning technology in such a prestigious facility.”


Susan concluded: “For me, it’s not just the sustainability and cost-effectiveness of the product that’s of benefit – I love the fact that it’s completely harmless for the staff to use and we know that all areas of the site are safe and clean for everyone. They’re also happier using Toucan Eco, as it’s one solution that can be used for the majority of tasks and areas.”


www.toucaneco.co.uk REGULAR | 33


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