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A first for Flow


In this case study, Somerset House installs the UK’s first Toucan Eco Flow bio- cleaning system.


Somerset House is London’s working arts centre built on historic foundations around one of the most beautiful courtyards in Europe. Situated at the very heart of the capital, Somerset House is home to the UK’s largest and most exciting creative community and is overflowing with new ideas, young businesses and fresh perspectives.


Today, Somerset House is a vibrant public space that welcomes over three million annual visitors to enjoy an eclectic mix of public events, from contemporary exhibitions to outdoor concerts and films, and an ice rink in winter. There are currently 400 resident organisations from the arts and cultural sectors, and the wider creative economy operating out of the site, as well as Somerset House Studios – an experimental workspace offering space and support to up 100 artists.


Supporting sustainability


As part of its long-term sustainability strategy, Somerset House Trust has made positive steps towards greater green credentials, from improving the building’s energy efficiency with insulation, to fitting LED lighting and smart controls.


It has also installed a co-generation scheme which comprises a CCHP gas engine to heat the building, as well providing 60% of its electricity at the same time.


In partnership with Incentive FM, Somerset House Trust’s management team turned its attention to its internal operations and investigated several new systems with the aim to reduce plastic waste and chemical consumption during cleaning processes.


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Greg Van Duin, Senior Facilities and Operations Manager of Somerset House Trust, explained: “Sustainability is high on the agenda for Somerset House. We’re part of several focus groups with those operating large cultural facilities in London, and together we’re looking at how we can work towards achieving net zero carbon emissions targets. There is a climate emergency, and we need to be responsible with our daily operations to ensure we’re making changes where we can.


“When approaching our cleaning regime, we were looking for a solution that wouldn’t interfere with the building. We have a lot of different surfaces, materials, furniture and antiques, and it was important to reduce the build-up of chemicals that can cause damage long-term.


“Reducing our chemical consumption was key not only from a sustainability point of view, but also to improve the wellbeing of janitorial staff by reducing contact with chemical cleaning agents. Cost-effectiveness was another factor to consider – being able to eradicate our need for consumables would allow us to make savings that could be invested into other areas of maintenance.”


Green cleaning with Toucan Eco Flow


Through Incentive FM, Somerset House Trust’s management team were introduced to Robert Scott’s Toucan Eco bio-cleaning system. The system requires only tap water, salt and a low voltage electrical current to produce an effective cleaning solution through a process called electrochemical activation, which kills up to 99.999%


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