ANNOUNCED A collaboration has been announced between British commercial laundry detergent formulation experts Ideal Manufacturing and ozone technology specialists Laundry Efficiency.

The partnership will see the two companies come together to develop products and services which can alleviate some of the challenges laundry owners are facing, such as rising energy and staffing costs.

Dr. Mike Kalli said: “We are beginning to see significant benefits with the application of Ozone in conjunction with the right chemistry that we are very confident will enable commercial laundries to achieve the highest quality processing, whilst helping


STANDARD TC Facilities Management (TCFM) joined Centre Manager, Ailsa Fraser, and other members of the Eden Walk team at an awards lunch to mark its achievement of attaining the British Land Customer Service Silver standard.

The awards were held in London on 9th May where more than 300 people were in attendance. The standards focus on a number of areas ensuring delivery of a safe and enjoyable shopping experience.

Having achieved a Bronze standard in 2016, as part of the contract award process last year, TCFM proposed a number of measures that the team would contribute to Eden Walk’s goal of achieving the Silver standard.

TCFM, alongside utilising smart management systems and state-of- the-art technology to help maintain and improve operational standards, have invested time in training and coaching to ensure that their staff contribute to delivering unrivalled

14 | WHAT’S NEW?

them to achieve new levels of energy, water, time and labour savings. This is coupled with prolonged linen life and enhanced handle of textiles.

“It will also mark a decline in the use of aggressive oxidising chemicals, which reduces the impact on linen and the environment. We’re very excited by the results achieved during field tests and look forward to announcing further information as our young team of development chemists, engineers and field chemists continue to work closely with the Laundry Efficiency team to optimise the performance of ozone technology for British commercial laundry.”

Colin Oakley, Managing Director of Laundry Efficiency, added: “We wanted to build a partnership with chemical experts who focus, like we do, on reducing the cost of laundry production and helping laundry

owners who’ve been hit hard with increased utility and staffing costs over the last 12-18 months.

“We have enjoyed working with the team at Ideal and are looking forward to building a solid partnership going forward, to help laundry owners get back control of their laundry”

Ideal are confident that this new solution, based on the deployment of Ozone within the water supply, will enable considerable benefits. Ongoing research and field testing is underway to quantify, validate and prove any claims that can be made of the new system, such as water, energy and cost savings, longer linen life, optimised labour utilisation, eco sustainability, as well as no longer needing heat recovery or water reclamation systems.

customer service and value to every visitor at Eden Walk.

Ailsa Fraser said: “The British Land Customer Service Programme has just completed its third year. It has proven extremely successful in changing the attitudes of staff and colleagues towards out customers and to each other. It has ensured that British Land Shopping Centres stand out amongst the rest.”

TCFM Contract Manager, Cosmin Tecuta, commented: “We are delighted to be able to celebrate

Eden Walk’s achievement in attaining British Land’s Silver Customer Service Standard. This achievement is testament to the hard work that Ailsa and her team as a whole, of which TCFM is a part, have invested in making Eden Walk a great shopping destination in South West London. Our team of cleaning operatives and security officers from TCFM are overjoyed that the part we have played has contributed to Eden Walk’s success.”

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