WOOD FLOORING & ACCESSORI ES
Sponsored by Havwoods Accessories BUILT ON REPUTATION
Here, Havwoods Accessories outline what makes them stand out from the competition and why they should be your number one choice for every project.
Havwoods Accessories was founded in 1975 with the goals and values to provide excellent customer service that would help to develop and build relationships with strategic trading partners. These values are still present within the business today more than 40 years later.
A family business that is currently run by the third generation, Havwoods Accessories is considered by many as the number one supplier of flooring accessories and machinery in the UK. During more than 40 years in operation, the company has grown to employ over 22 people, all working to provide exceptional service customers nationwide.
Why Havwoods? To summarise it in the most simple of terms, we aim to go that extra mile, each and every time.
It’s our approach to customer service that sets us apart. We always operate with the utmost integrity and responsibility and we’re committed to excellence across all aspects of our service. We’ve built our reputation based on this and ensuring our customers get what they need when they need it, including rapid delivery service and knowledgeable advice from our friendly customer-focused team.
The team is absolutely integral to our success, each member having their own strengths and skills, all of which we utilise effectively to enhance our customers’ experience. It’s the staff at Havwoods Accessories who exemplify our strong values and put in the hard work that makes our customers always feel valued and cared for.
Finally, we hand pick the highest quality, most advanced products from leading manufacturers to ensure our customers have quick access to the best possible range. We are able back this up with over 40 years at the forefront of the wood flooring accessories industry, using our fountain of experience and knowledge to supply you with the right product for the job, every single time.
Havwoods Accessories supply high-quality flooring accessories and machinery nationwide through our reliable, rapid delivery
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service. All orders placed to the value of £200 or more are delivered free of charge via our next-working-day service when placed before 3PM. We also offer next-day, Saturday and offshore services which includes the Western Isles, Channel Islands IOM and Europe.
In addition to this, we operate from our purpose-built headquarters in Preston, Lancashire. It is here that all customers, whether they are from the trade or not, can visit our dedicated trade counter and browse our selection of products from the leading wood flooring accessory brands and discuss their projects with the enthusiastic staff.
High-quality, reliable and a speedy service are top priorities here at Havwoods and we recently unveiled our all new technical team who will be on hand to answer any questions as well as providing practical training sessions and demonstrations. The technical team is headed up by Rick Waddington and Karl Whiley, both of whom are time-served industry experts and available for on-site visits to provide specialised training wherever convenient. Many customers have found their demonstrations and training sessions incredibly rewarding and a great way to ensure that their teams to gain skills and receive training on the latest products and technologies.
In addition to providing technical advice and on-site training, Karl and Rick are also responsible for carrying out research and development to ensure we use and advise the best processes and products. They also liaise with suppliers on behalf of our customers to ensure they’re up-to-date with the latest knowledge and providing the most accurate advice.
If you’re in need of honest and informed technical advice on a wide range of wood flooring requirements, please don’t hesitate to get in touch with the team. You can call them on 01772 696600 or email:
rick@havwoodsaccessories.com and
karl@havwoodsaccessories.com
www.havwoodsaccessories.com Tomorrow’s Contract Floors Yearbook 2018/19
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