PRODUCTS & SERVICES We take a look at some of the latest products and services in the flooring industry...
FILA PROTECTS IN SITU ENCAUSTICS
AT JAMIE’S ITALIAN A FILA tile protection and care regime has been specified, alongside In Situ London’s Moroccan cement tiles, at Jamie’s Italian. The stunning installation spans the restaurant and bar area, on floors and on walls below open serving counters. FILA protection and finishing treatments were chosen to protect and enhance the encaustic-style Moroccan tiles throughout the fixing process.
One of the latest additions to Jamie’s chain, the new restaurant is situated within the Hilton Hotel at Tower Bridge. Designed by Stiff + Trevillion, the stunning interior broadly follows Jamie’s
TESTIMONIAL REVEALS THE BENEFITS OF MERCHANT TRAINING
DAYS AT THE ACADEMY The Academy’s Merchant Training Days, with content developed exclusively for merchant needs, give staff the right knowledge to talk confidently about flooring specification.
Developed to cover areas such as product types and fitting methods, the courses can be tailored to the exact needs of the company, whether that’s for a good overall knowledge for builder’s merchants, or more concentrated information on specific product types and collections.
Merchant, Beers Timber & Building Supplies, recently undertook one of the Academy’s Merchant Training Days to develop understanding of flooring types and fitting methods so that its staff can be more confident in discussing flooring options. The course covered product, benefits and features, add-on sales and hands-on fitting; it was warmly received by all 25 Beers staff that attended.
David Keogh, branch manager for the merchant’s Liverpool outlet, says: “The course was enjoyable and I found both
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established style but with a more contemporary feel. Throughout the restaurant, the tiles’ distinct oblique pattern mirrors the suspended ceiling and lighting design and the restaurant’s rustic, earthy tones.
During the installation, In Situ initially applied FILAPRW200 pre-grouting protector to the cement tiles. The water- based treatment, from FILA’s Green Line, is specially designed for absorbent materials and protects against grout, water and building site residues, without altering appearance or affecting adhesion. FILAPS87 was then used to deep clean the tiles, before protecting the tiles and grout lines against stains with solvent-free FILAMP90 ECO PLUS.
www.filasolutions.com
the theory and practical elements really informative. There was a focus on different types of product available and best practice for fitting them. This is sure to help us in selling the product and I would have no hesitation in recommending this training day to others.”
With outlets across the north-west, Beers Timber & Building Supplies is a successful independent operation that relies on excellent customer service. Paul Conboy, director for the merchant, organised the training day. He said: “Staff who were previously nervous about giving flooring advice now have the confidence to advise and upsell
product to customers. We’ve received complimentary feedback on the course, especially on how they enjoyed the practical part, which has given them the belief to sell flooring. I would definitely recommend this course to other merchants.”
The Academy can accommodate companies of all sizes at its state- of-the-art facility in Manchester. Presented by experts, courses can be tailored to meet the exact needs of companies, so that businesses can benefit from the positive impact of knowledgeable and confident staff.
www.quick-step-academy.co.uk www.tomorrowscontractfloors.com
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