COVER STORY
INDUSTRY SUPPORT
F. Ball explains how it supports flooring professionals with expert advice, hands-on training and digital tools, helping them achieve reliable, long-lasting results across projects, and address skills gaps.
The UK’s leading manufacturer of subfloor preparation products and adhesives for floorcoverings, F. Ball and Co. Ltd., has a long track record of innovation focused on creating the next generation of products to help flooring professionals meet ever higher customer expectations. This advanced technology is backed up by industry leading customer service in order to get the most out of F. Ball products.
IN-PERSON AND ONLINE
On-site support is provided by a team of regional technical representatives and dedicated retail support staff, and the company’s head office-based technical service department is on hand Monday to Friday to answer questions about subfloor preparation and floorcovering installation. The service allows industry professionals to obtain on-the-spot site assessments and advice on the best course of action for a particular flooring project when using F. Ball products.
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Alternatively, enquiries can be made via email or the company’s social media channels. Followers on X, Facebook, Instagram will also find product information, technical advice and tips, news and details about upcoming events on these platforms.
F. Ball customers can additionally request virtual site visits, using video messaging platforms such as WhatsApp video, for a quick and convenient alternative to in-person site visits.
Flooring professionals can also consult F. Ball’s digital resources. The F. Ball website features a library of video tutorials covering all aspects of subfloor preparation and flooring installation.
NO-COST TRAINING
F. Ball is also committed to helping flooring professionals acquire the skills needed to achieve the highest standards of floorcovering installation by providing free training courses
www.tomorrowscontractfloors.co.uk
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