FLOORING RETAILER The Academy for Excellence in Flooring has partnered with national retailer, Carpetright, to develop a bespoke training programme.

Covering a range of topics on wood, laminate and LVT flooring including production processes, constructions, locking systems, product characteristics, subfloor preparation and installation; the course was designed to give attendees a full and rounded understanding.

Louise Sylvester, Regional Manager, Carpetright, said: “Our brand value is to be the most recommended flooring retailer and to enable us to do this, we must ensure our teams are confident in the products we sell. With this in mind, the training programme proved excellent, with teams enjoying the day and their feedback being that everyone should take part. Attendees left with more confidence and our surveyors were particularly pleased to have gained valuable technical insight.”

The Academy for Excellence in Flooring undertook the training days at its full-

equipped centre in Manchester, as well as off-site at Carpetright’s Uddingston store in Glasgow. Conducted by the Academy’s business development manager, Lynn Melia and technical manager, Lee Thompson, the course proved suitable for a range of experience levels.

Kai Clark, field support manager, Carpetright, said: “The content was great for everyone; we had a mix of colleagues from two weeks experience right up to 25 years in roles from sales colleagues to managers and everyone learned something. The training has given real


DESIGN COLLECTION Harvey Maria has introduced its new Organics Design Collection. Combining a mellow stone-effect with a square-in-a-square motif, the collection includes eight individual LVT’s from a palette of four shades. Each design uses a seamless shadow detail, which creates a stunning visual contrast between the tile’s inner square and edge.

Organics Design replicates the clean, neutral palette from Harvey Maria’s Organics Stone range – Natural, Portland, Jurassic and Cambrian. Four designs have a dark inner square and a light border, and four have a light inner square and dark border. Laid alternately, the geometric design creates an almost 3D illusion, alternating from light to dark. When a single colour contrast is repeated, the tiles create a mini cube effect. Endless other designs can be created by mixing the plain and patterned tiles, and by combining them with single shade tiles from the Organics Stone range.

Each Organics Design tile measures 30.5 x 30.5cm and the larger Organics Stone tiles measure 30.5cm x 45.7cm. All designs have a bevelled edge and can be laid in all settings, including bathrooms and over underfloor heating. 56 | PRODUCTS & SERVICES

confidence in all wood, laminate and LVT products and has differentiated Quick- Step from its competitors.”

The Academy for Excellence in Flooring can work with retailers of any scale to develop similar course content. Improving the knowledge and confidence of sales forces, customer service teams and anyone within the business that can benefit from training in wood, laminate and LVT floors; these courses can be held at the Academy’s purpose-built facility, or at a suitable and convenient location.

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