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ServiceMaster Clean is pleased to announce that Hannah Davis, within its customer audit team, has been awarded British Damage Management Association (BDMA) senior technician status. This ensures its insurance restoration work continues to be carried out to the highest standards. Additionally, Samantha Hurst within the team has been awarded BDMA technician status.
The company retains its position in its sector of
NEWSFLASH 12 | TOMORROW’S CLEANING | The future of our cleaning industry
ServiceMaster Clean specialises in disaster restoration services alongside commercial cleaning expertise. Its Restoration Response™ service guarantees fast response within a few hours of an emergency to start putting the property back to pre-damage condition. Registration is free, so that if an unexpected emergency such as water, flood, fire and smoke or malicious damage to buildings occurs then help can be quickly provided.
The team adheres to professional standards of care and codes of practice, underpinned by technical and corporate training and provides support to both the customer and the insurance industry, working closely with claimants, brokers and adjusters.
www.restorationresponse.co.uk
Hannah Davis (left) and Samantha Hurst (right) with Malcolm Holmes.
having the highest number of British Damage Management Association qualified senior technicians.
tOMOrrOW’S CLEAnInG
www.cleaningindustry.org
With the macro-economic environment getting increasingly uncertain and the likelihood of a double dip recession growing, buyers of plastic refuse sacks, industrial cotton mops and paper products need to tighten their monitoring and watch out for shark suppliers, warns the Cleaning & Hygiene Suppliers Association (CHSA).
Gordon Butt, the CHSA’s auditor for its Manufacturing Standard Accreditation Scheme, explained: “As the economic uncertainty continues we are seeing an increase in the cutting of corners by disreputable suppliers of cleaning and hygiene products and it is distributors and end users who are being affected.
“We randomly and regularly audit both members and non-members of the scheme and we have seen a jump in the number and extent of deficiencies amongst non-members. Some net deficiencies caused by, for example,
reducing the number of sheets or shaving a little of the width or length of each sheet of a paper product are running as high as 20%. This is the equivalent to a distributor or end user buying five boxes of product and only getting four; it’s clearly unethical and could be an offence if the dimensions are on the label and the labelling does not reflect the reduction.
“But there is no legal requirement to label the dimensions of the product and some suppliers are exploiting this and being vague with the labelling.”
The only way buyers of soft tissue products, plastic refuse sacks and industrial cotton mops can be certain they are getting what they pay for and not being surreptitiously ripped off is to buy from Manufacturing Standard Accreditation Scheme members.
www.chsa.co.uk
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