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SMT ACTIVECARE SUPPORT SMT ActiveCare support is included as standard on all machines covered by one of our LEVEL 2: Enhance or LEVEL 3: Optimise Customer Support Agreements (CSAs). For more information contact your local SMT representative.


Customer Support Agreements


Service Parts Kits Labour discount on all service work (10%) Annual Software Upgrade & Machine Inspection CareTrack Subscription – Standard Online Parts Account


Service Labour Regular Software Upgrades & Machine Inspection at every service


CareTrack Subscription – Advanced Insight Reports Package SMT ACTIVECARE Connect for Life Cover Customer Service Guarantee Repair & Maintenance Parts & Labour Simulator Programme


THE VOICE MAGAZINE No39 2021 39


Level 1 Connect


Level 2 Enhance


Level 3 Optimise


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