SMT ActiveCare works by providing experienced technical analysts with the ability to remotely monitor the health and performance of your machines. By combining multiple data sources such as machine telematics, oil sampling, service inspection reports and equipment repair history, the analysts are able to identify hidden issues that could potentially impact the productivity and performance of your equipment. Bespoke recommendations tailored to your machine’s specific needs are sent out for your review and, if you require, followed up at a time that suits you. This proactive approach help to prevent unscheduled downtime, minimising unnecessary costs and maximising productivity.
TURN INSIGHT INTO ACTION COMPREHENSIVE DATA
Using our bespoke in house dashboard, we combine and optimise the comprehensive range of data inputs that we are able to monitor providing us with the ability to identify and ocus on the machines that need the most urgent support. This allows us to give you the best advice possible for your fleet and at the right time.
TECHNICALLY EXPERIENCED SUPPORT
Our analysts are all technically trained and highly experienced, meaning that they can advise you on whether your machine
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requires immediate action or if the repair could be scheduled into your next service, thus streamlining tasks and reducing engineer visits.
A PROACTIVE APPROACH
By monitoring and reviewing all of the available condition-based data in combination, we can identify any hidden trends and indicators that may suggest a poor or worsening equipment condition. At the worst, this may mean the risk of unscheduled downtime and, even at the best, a less than optimum machine performance. Using these insights we can provide you with advice ahead of time allowing you to fully benefit from ‘Repair Before Failure’ opportunities and focus on your core operations.
REDUCE COST & MAXIMISE PRODUCTIVITY We appreciate that the burden of parts and service costs are a reality for any operation, but by working closely with our ActiveCare team, we believe we can help you minimise unnecessary expenditure. Wear and tear issues caused by poor operator practice are highlighted ahead of time so that they can be addressed and rectified sooner, and the opportunity to catch problems before they lead to a full component failure ensures that you reduce any avoidable outlays. Our technical analysts will ensure that they capture all issues on a machine at one time, so that any planned stoppage can also be greatly reduced.
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