PROMOTED CONTENT


Whistl has a holistic view of the entire customer journey with a unique portfolio of services including integrated parcel delivery management, fulfilment services, contact centre and advertising solutions, all helping retailers drive brand awareness, conversion and inf luence loyalty for repeat business.


Melanie Darvall, Director Marketing & Communications at Whistl, said:


“Detailed in the new white paper ‘What do


your customers want? An insight into Online Shopping Behaviours’, our extensive research shows that there is no single remedy for ensuring sustainable e-commerce growth.


“The consumer study has shown that a broad range of factors need to be taken into account when trying to stand out against your competitors. The research identifies some of these factors include enhanced customer segmentation, category management, delivery options, and packaging.”


For a copy of the white paper, please visit the whistl website


whistl.co.uk/research/what-your-online-customers-want


What do your customers want?


An Insight Into Online Shopping Behaviours Whistl White Paper Research Piece


www.directcommercemagazine.com | Direct Commerce


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