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Easy ways to pay rent


Direct Debit Set up a Direct Debit, speak to your Housing Officer or call us on 0800 479 7979.


Pay online Visit gha.org.uk and click ‘Pay at My GHA’


Other ways to pay Phone Call us for free 24 hours a day, seven days a week, on 0800 479 7979 to pay by debit or credit card.


Standing order Set up a standing order with your bank.


Post office Pay at the post office with a GHA rent payment card.


PayPoint Pay at any shop that displays the PayPoint sign.


In person Drop into one of our local offices.


Sign up for My GHA


You can pay your rent, report a repair and much more. Register at gha.org.uk


theKEY - www.gha.org.uk


SAVE MONEY: Our fuel advisors can help you cut your electricity and gas bills


IF YOU’RE STRUGGLING TO PAY YOUR RENT


GHA can help yo W


E can help you put rent first. If you’re worried about keeping up with payments, get in touch.


We’ve just launched this year’s rent


campaign, ‘Helping You Put Rent First’. We are helping many tenants get back on track with their rent – and we can help you too. There are lots of ways we can help


– from help to sort out money and benefits to help into jobs and training. It’s especially hard at this time of year – but if you’re finding it hard to keep up with your payments, get in touch with your housing officer. Liz Wilson, from Sighthill, was close to being evicted when she got help. From facing the prospect of losing her home, she’s now back on track. Liz said: “I got hit by the benefits cap and lost around £1000 a month in income. “My Housing Benefit was cut to just 50p a week.


“I thought if I ignored it, my arrears


would just go away. I was faced with losing my home, with my kids being put out on the street. That’s when I knew I had to do something about it.


“My Housing Benefit was cut to just 50p a week”


“My housing officer put me in touch with the Welfare Benefits Advisor, Lily. “Lily was just fantastic. She helped


me apply for a Discretionary Housing Payment, which was a real lifeline, and other benefits too.


“She helped with the paperwork and


came with me to appeals. “If it hadn’t been for Lily, I would have been homeless.


“I knew I had someone to support me


“Look at the help I got. Don’t be afraid to talk”


– and that she was fighting my corner. I’m so grateful. “Lily really helped me get back on


my feet.


“My message to other tenants is – don’t ignore your arrears. Ask for help. “Look at the help I got. “Don’t be afraid to talk.” GHA’s Andy Ashcroft added: “Liz’s situation is a great example of the difference we can make – and how we can help people make sure they put rent first. “It’s really important tenants turn to us when they need help. “It can be difficult at this time of year, but don’t be tempted to skip a payment. Your home is too important to risk. “Don’t suffer in silence. Talk to your housing officer or pick up the phone. “Our expert advisors can make all the


difference – and their support can be a real lifeline.”


Lots of ways GHA ca


REMEMBER, there are lots of ways GHA can help if you’re worried about making ends meet.


Our Welfare Benefits Advisors can help you claim all the benefits and tax credits you’re due. Money advisors can help you budget and manage debt. They can help you open a new fee-free bank account and provide free budgeting advice too. Our Fuel Advisors can give you free expert tips on how to cut bills and get on the cheapest tariffs.


GHA also has a range of schemes to help


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