2 News WELCOME
Here’s what’s inside the October issue of the Key.
Stay safe at home....................p6
TOP TEAM: Gordon Sloan and Lorraine Starrs, Head of Asset Management for City Building (Glasgow); painter and decorator Macauley Wood; joiners Naveed Mohammed and Christopher Murray; Gordon Dillon, Director of Operations for City Building (Glasgow) and Alan Burns, Deputy Exec Director of City Building
Doggie dos and don’ts..........p10
New repairs rolled out G
HA’s new improved £33 million repairs service is being rolled out to tenants.
First Minister’s home visit......p11
The move comes after Wheatley Group, GHA’s parent organisation, became the joint owner with Glasgow City Council of City Building (Glasgow) earlier this year. The new venture is providing repairs, maintenance and investment work to GHA, as well as other partners in Wheatley - Cube, Loretto Housing, Lowther Homes and YourPlace. Tenant feedback has shaped the new
repairs model, with pilots being carried out across Glasgow to find out what tenants wanted.
We’re cock-a-hoop................p14
Win an iPad 2...........................p12 Your letters...............................p12 Star photo.................................p13 Prize Sudoku.............................p15
Gordon Sloan, the former Chair of GHA and the new Chair of City Building (Glasgow), said: “Tenants are telling us what they want - a responsive, efficient and more locally-based repairs service - and that’s just what we are providing. “It is exciting watching the new service being rolled out and hearing the positive early feedback we are receiving from tenants and factored homeowners.” The new venture, which employs 2000
staff, is responsible for Wheatley’s annual housing repairs budget of £33 million and an annual investment budget of £27m, as well as £30m of repairs annually for Glasgow City Council.
Free winter home check for GHA tenants
WE’RE offering older and vulnerable tenants a free winter home check to make sure their home is geared up for the cold weather. A plumber will visit your property and check the boiler, pipes and taps
Glasgow Housing Association
www.gha.org.uk
better homes, better lives
and make sure your heating is working properly. If you’re over 60 or disabled, and
want a free winter home check, talk to your housing officer or call us free on 0800 479 7979.
The Glasgow Housing Association Limited is a not-for-profit housing association: registered under the Co-operative and Community Benefit Societies Act 2014 No. 2572R(S); recognised by HM Revenue and Customs as a Scottish Charity No. SC034054; registered social landlord No. 317 with the Scottish Housing Regulator under the Housing (Scotland) Act 2010. Registered office: Wheatley House, 25 Cochrane Street, Glasgow G1 1HL.
the Key is printed on paper made from responsible sources. Please recycle responsibly.
theKEY -
www.gha.org.uk
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