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Brain Power


GET READY FOR THE SHOW! By Kaley Hicks, Education Coordinator Trade show seminars are now open for


registration! Get registered now by email- ing kaley@gcnkaa.org or click on the linked seminar titles below. The


Thursday,


trade show is scheduled for August 12 at


Sharonville Kaley Hicks


Convention Center located at 11177 Reading Road in Sharonville, Ohio. Seminars begin at 12:50 pm with the trade show floor open- ing at 5:00 pm. For complete details on the trade show, please click here. See below for more details on the seminars.


HAPPY TEAM PLAYERS Presented by Patty Morgan Seager (2 CECs) from 1:00 pm to 2:40 pm In this lighthearted, insightful session, we will explore the


healing effects of laughter and wellness both in your professional life as well as your personal life. Studies show that a fun, playful work environment produces healthy, happy team players...healthy, happy team players are more productive...and healthy, happy, more productive team players produce stronger bottom lines! Get ready to pause and glean meaningful strategies/tips to


create working environments that prioritize the importance of a healthy work/life balance resulting in happier teams who stay lon- ger and solid bottom lines! Happy Environments = Happy Teams + Healthier Bottom


Lines! Sponsored by Harrison’s Pro Tree Service


CLOSING WITH CONFIDENCE! Presented by Patty Morgan Seager (2 CEC) from 3:10 pm – 5:10 pm Want to close more leases? Today’s future resident is really focused on getting the best value for their money and on making the right decision when looking for their new apartment home. They seek a leasing specialist who is confident, knowledgeable and an expert in their field. In this energizing workshop, we will discuss the importance of delivering a great first impression, es- tablishing rapport and building trust during the first few minutes of interaction with your future resident. Then, we’ll focus on how to build value with your future resident when sharing price or rental rates and/or concessions, how to assume the sale, how to gain a commitment for a second visit, and demonstrate closing strategies that you can implement immediately without feeling uncomfort- able or too pushy! After attending this informative, yet fun work- shop, you’ll return to your community with a toolbox of effective leasing and closing ideas you’ll want to implement immediately and…you’ll close more leases!


DIVERSELY SIMILAR Presented by Rich George (2 CEC) from 12:50 pm – 2:30 pm In this program, participants gain a new understanding of di- versity in the workplace as it relates to co-workers and customers. Participants will gain an awareness of where they are personally on the diversity continuum and will gain tools to further embrace what makes us all different and unique. This diversity program produces very thoughtful outcomes for participants to encourage


Advance Your Career


Take the next step in your professsional development and become a certified success by earning your Certified Apartment Portfolio Supervisor (CAPS) designation. This CAPS course helps you rise to the next level in property management. It prepares you to be an effective portfolio supervisor which may lead to increased earning potential.


CAPS training covers: • Client Services and Stakeholder Relations • Investment Management • Improving Asset Performance • Asset Evaluation • Talent Management • Contemporary Issues in Multifamily Housing


For individual course descriptions, please visit www.gcnkaa.org or call the Apartment Association offices at 513-407-8612. This course is recommended for multi-site supervisors with 24 months of multi-site supervision experience. Cost for complete course, including all class materials is $950 ($1900 for non-members). Reservations and fees are due two weeks in advance of class. Classes will be held virtually Monday, September 14 through Friday, September 17 from 9 am to 2:30 pm via Zoom. Call Kaley at the GCNKAA offices or visit www.gcnkaa.org to get registered.


8 APARTMENT ADVANTAGE 9


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