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HEALTH IN THE WORKPLACE


FEATURE


Workplace washroom standards soar to top of the agenda


Simon Rice is managing director of Chamber member HSG – a long- established washroom services company based at Derby’s Pride Park that gained The Queen’s Award for Enterprise in Innovation in 2018 for its vanguard product, the Ureco washroom water conservation system. He explains what impact Covid-19 and greater hygiene awareness has had on the business.


Who would have thought that one of the main impacts of the Covid-19 pandemic has been that workplace washrooms are now recognised as a top priority for the health and wellbeing of staff, customers and visitors? Whether that is an office, factory, restaurant or leisure


complex – safe, clean and functioning washrooms have always been a basic human requirement. Alongside my colleagues in the washroom services


industry, I have been banging the drum for years that businesses need to take their responsibilities seriously. Now, the pandemic has reminded us all that hand washing is vitally important to prevent the spread of this and other viruses and diseases. Therefore, under the “new normal”, dirty washrooms send out a clear message that a workplace or venue does


not take the health and wellbeing of their staff, customers and visitors seriously. This does not just mean clean sinks and floors – it is about properly flushing toilets and urinals, well-stocked soap and towel dispensers, and the opportunity to give feedback on both good facilities and issues that need to be addressed. Investing in washroom facilities also makes good business


sense. Customers have raised expectations and will, more than ever, judge the cleanliness of what they don’t see – particularly the kitchens - by the standard of the washrooms and will make their buying choice accordingly. Our technical team has continued to work throughout


lockdown servicing our Ureco water conservation system in vital service venues such as Tesco supermarkets, which recognised at the outset that their customers


‘The pandemic has reminded us all that hand washing is vitally important to prevent the spread of this and other viruses and diseases’


business network October 2020 55


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