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Chamberlink


Technology


Birmingham Tech Week to make its online return


The largest regional technology festival in the UK is set to return to Birmingham. Birmingham Tech Week is set to


Crime fighter: Ian Vickers


WMCRC appoints board member


The West Midlands Cyber Resilience Centre (WMCRC) has appointed METCloud chief executive Ian Vickers as its first board member. With more than 22 years’


experience in IT and cyber security, the Birmingham-based technology entrepreneur has vast experience in protecting businesses from cyber crimes. Ian has been the chairman of the Birmingham Related Crime Steering Group and a board member of the Birmingham Community Safety Partnership. He has also been appointed as a board member of the West Midlands Crime Partnership - an initiative developed by the Police Crime Commissioners Office to develop best practices in crime prevention. The WMCRC is one of several


such centres in the UK, and is a response to the growing problem of cyber crime, now running at more than 4.5 million incidents a year in England and Wales, according to the Office for National Statistics. Of these, around 3.24 million involve fraud and 1.23 million are related to computer misuse, such as hacking. Ian said: “I am honoured to be


the first board member of WMCRC and I really would like to see the centre become an integral cyber security resource to businesses in this region. The most effective way to combat the surge in cyber crime is through close collaboration with the government, National Cyber Security Centre (CSC), the police, businesses and academia. I believe that the WMCRC is very well positioned to be the epicentre of this collaboration.” Director of WMCRC and


Superintendent Alison Hurst said: “We are absolutely delighted to welcome Ian Vickers as our very first WMCRC board member. “His guidance will be invaluable


to me as the director and also to the wider team at the WMCRC as we endeavour to grow the organisation and increase the number of members across the region.”


58 CHAMBERLINK October 2020


return online this month, and will showcase new technologies as well as highlighting modern business strategies. Tech Week will take place


between 12 and 16 October, will be delivered entirely online and feature a number of high-profile speakers. These include Thomas Blood,


digital innovation eader at Amazon Web Services (AWS), Jill Palmer, CEO at Click Travel, and Avin Rabheru, CEO and Founder of Housekeep. Tech Week founder Yiannis Maos


said: “The week was founded on encouraging collaboration, celebrating regional success stories and inspiring organisations to get involved in all aspects of technology. “Given the year we’ve had, it has


Andy Street (left) and Yiannis Maos


never been so important for us to showcase Birmingham Tech. Hopefully, the week will give people and businesses a sense of optimism, arm them with the knowledge to navigate these uncertain times and help them create the foundations that will allow them to thrive.” West Midlands mayor Andy


Street is backing the event and said: “Our region’s economy was in good shape before the coronavirus


pandemic struck, and we must do everything we can to get back on our feet quickly. "Technology will be a key driver


behind our recovery, and we are committed to helping businesses to improve their digital capability and equipping local people with the tech skills that employers need in these changing times. Protecting and creating jobs is key, and improving local people’s digital skills is a great way to do that.”


Digital Director joins Wow Group


A Birmingham-based digital agency that specialises in e-commerce has appointed a new digital director. Dan Khan has joined the Wow Group of Companies,


to help clients who are looking to boost their revenue by digital means. Wow founder Qasim Majid, former president of the


Asian Business Chamber of Commerce, said: “Dan will be a real asset to the business, as he has a proven track record of delivering results to clients. “This appointment will be a massive boost for the


entire team, as well as Wow Group’s valued clients, who will receive the very best of skills, advice, and consultancy from Dan, to help grow their businesses and increase their ROI (return on investment).” Dan has 15 years’ experience in the industry, working


across multiple sectors. He has worked with Twycross Zoo, DVLA and Securitas, who have all seen a rise in their e-commerce revenues, as a result of his expertise. Dan said: “I am delighted to be stepping in as the


digital director of Wow Group, specifically looking after the Raw Jam brand.


New appointment: Qasim Majid (left) and Dan Khan Synaptek launches new IT product


Birmingham-based Synaptek, an intelligent automation company, has launched a new product which IT hopes will transform businesses’ IT operations and better protect firms against losses due to IT system downtimes. The firm, based in Bull Street in


Birmingham, has launched the Robotic Network Operations Centre (RoboNOC), an operations management solution. Built by Synaptek, RoboNOC


uses machine learning and real- time analytics to aid IT operations. RoboNOC pinpoints the root


cause of issues in seconds instead of hours and triggers workflows that automate manual, recurring tasks, create and update IT issue tickets and escalate issues. With each incident the


technology it encounters, it learns more that informs how it detects potential risks and delivers preventative actions before


problems arise. This protects against the volume of IT outages and also frees up IT personnel. During a recent webinar event,


Karl Nicholson, chief information officer at Synaptek, appeared alongside speakers from Zenoss, an application and monitoring platform, and Workato, a fast- growing enterprise automation platform, to discuss why businesses need to act quickly to future proof their operations.


“The company has ambitions to grow, and with a


client base of both UK based companies and international brands, we can add exceptional value to their digital strategies. “I must admit, what initially drew me to Wow Group


is that it’s a value-based company, and we collectively, place people at the heart of everything that we do. Ultimately, this is what successful business is all about.”


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