Writing to you today as Interim CEO of the Milton Keynes Chamber of Commerce is an unexpected privilege, as Paul and Tracey Griffiths have both decided to leave the Chamber and pursue other opportunities. I join you from the Coventry and Warwickshire

Chamber of Commerce, bringing with me a familiarity of the accredited network to ensure the fantastic businesses of Milton Keynes are represented by a Chamber fit to address all the challenges they are facing – during Covid-19 and beyond. The last couple of months have been a difficult time

for everyone, with businesses up and down the country grappling with issues they couldn’t have prepared for. Throughout this time, the staff here at Milton Keynes Chamber have been working tirelessly to support you and your fellow members, and I would encourage you to reach out if you haven’t already done so; our dedicated Coronavirus helpline continues to be available weekdays, 10am – 4pm on 01604 490 414. The wealth of experience, expertise, and commitment of all the staff and board

members here at the Chamber has been a joy to see, and I look forward to leading the Chamber through this period of adjustment. The services available to our members are excellent, and our offerings to you will only be increasing over the coming weeks and months. I am honoured to be taking the helm of such a well-regarded, trusted, and vital

Chamber. It is easy to see why Milton Keynes enjoys such an excellent reputation and I’m excited to be part of your history.

Yours, Louise Wall Interim CEO, Milton Keynes Chamber of Commerce


4 QES still a vital tool 5 6

7 A new way of building homes

Policy Matters: The latest views from policy executive Christopher Jones

Supporting customers in lockdown

8 Queen’s Award for MK Snap 9

11 12

NSR Management recognised for best practice

Transport firm undertakes skills programme

Preparing for opportunities post Covid-19 GOING GLOBAL

13 Update on border controls TALKING BUSINESS


EDITOR: Tori Al-Shaikhly E:

MILTON KEYNES CHAMBER OF COMMERCE 500 Avebury Boulevard, Milton Keynes MK9 2BE W:



PUBLISHED BY: Kemps Publishing Ltd 11 The Swan Courtyard, Charles Edward Road, Birmingham B26 1BU

T: 0121 765 4144 W:

MANAGING EDITOR: Laura Blake T: 0121 765 4144 E:

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The October/November 2020 issue of inbusiness will include features on: Corporate Christmas and Accountancy Services. The deadline is 3 August.

FRONT COVER: Age UK Milton Keynes See page 14-15

Front cover and Talking Business pictures by Jane Russell Photography

14 Age UK Milton Keynes IN THE SPOTLIGHT

16 Creative Industries Light show in support of the NHS

18 Business Crime & Protection All In Black Ltd (AIB)


20 Member Profile: Jonathan Buckle, Fiscale (Silverstone) Ltd

21 Training & Events 22 Chamber welcomes new members

ABOUT THIS MAGAZINE: inbusiness is a bi-monthly publication and digital magazine distributed to over 3,000 Chamber members and key businesses in Milton Keynes. The publication focuses on news and information about local companies and the initiatives and advice available to increase the prosperity of firms in the Milton Keynes area. Milton Keynes Chamber welcomes newsworthy articles of business interest, giving preference to Chamber members. As editorial space is limited, inclusion cannot be guaranteed and the editor may amend or reject articles submitted.

inbusiness is produced on behalf of Milton Keynes Chamber by Kemps Publishing Ltd and is distributed without charge to all Chamber members and other leading businesses in the Milton Keynes area. The Chamber and the publisher are committed to achieving the highest quality standards. However, views expressed in the magazine are independent and while every care has been taken to ensure that the information it contains is accurate, neither Milton Keynes Chamber nor the publisher can accept any responsibility for any omission or inaccuracies that might arise.

For further information on Milton Keynes Chamber, call: 01908 547820 or visit: AUGUST/SEPTEMBER 2020 inbusiness 3

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Whenever we process data for these purposes, we always ensure we treat your Personal Data rights in high regard. If you wish to, you can visit to view our full Privacy Notice and to learn more about our legitimate interests and your rights in this regard.

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