BUSINESS REPORT


TRANSPORT FIRM USES LOCKDOWN TO UNDERTAKE SKILLS PROGRAMME


Founder of ST&L Consultancy, Richard Jackman, has always been clear about his vision for the company – to offer a professional and compliant road haulage transport solution with a personal and customer-focused approach. To this end, the firm have used the Covid-19 lockdown to substantially upskill their staff, manoeuvring to offer a thoroughly comprehensive service. They have gained ISO 9001:2015


accreditation to ensure that the quality management system in place is industry-leading and will allow the continual development of the business in its market sector. Having highlighted the


importance of both staff and stakeholder’s welfare, the team have also gained accredited certification in FAMH Level 2 (first


aid in mental health in the workplace) and FAA H&S Level 2 (Health & Safety in the workplace). The Health & Safety


course has allowed the team to strengthen their existing bespoke Risk Assessments service and now offer customers a more thorough assessment of their business and processes, and develop corrective action plans to improve these where needed. As well as developing the


‘WE NOW OFFER CUSTOMERS A


MORE THOROUGH ASSESSMENT OF THEIR BUSINESS’


DVSA ER scheme. The Earned Recognition scheme allows Transport


companies, whether HGV or PSV, to demonstrate that they are of an exceptional standard when it


business through course attendance, ST&L Consultancy has also gained accreditation from the DVSA to stand as an authorised external audit provider for the


DIGITAL SERVICES FOR FINANCIAL COMPANIES


One thing that has been demonstrated over the last few months is how much technology can help businesses get through difficult times. Many of those companies that embraced technology with remote working, Zoom meetings, cloud-hosted files and custom software have been able to continue operating through the recent Covid-19 lockdown with minimal disruption, according to financial software experts, Anterec. Brent Jenkins, managing director, explained that customer data needs


to be at the centre of your business, in order to imbed resilience and growth into your company’s future plans. He said: “Any database that you have needs to be secure, with controlled access and compliant with data protection and FCA regulations. “A centralised data management system is needed to manage customer


data and provide useful dashboards to show key information about how your business is performing.” Branded mobile apps also help to maintain the connection between


business and customers, with the team at Anterec finding many financial service companies that come to them for help have lost touch once the customer has signed up. Mobile apps present an opportunity to help customers during the entire time that they are using a firm’s products and services. Businesses who have adopted


automation for everyday manual processes, free up staff time to focus on helping existing customers and creating innovative new products to make your business more attractive to new clients. Digital is no longer optional;


it is there to support and add value to your business. At Anterec, the team help growing financial service companies to get the right software in place to operate effectively for the future.


comes to their compliance. The firm has also attended an


accredited auditor training course and is now a recognised FORS (Fleet Operator Recognition Scheme) external audit provider.


Finally, ST&L have attended an


RHA “OLAT” course. With plans underway to roll out their own online training course, the Operator Licence Awareness Training was attended to benchmark the standards required to ensure excellence in their own offering. Whether it’s the need for an


external Transport Manager, compliance auditing or Operator Licencing help, ST&L Consultancy are well prepared for the challenge.


Visit: www.stlconsultancy.co.uk


MAKING A BID TO SUPPORT GUIDE DOGS


Bid & Tender Support are always keen to give back to different projects and charities. Over the past year they have been supporting guide dogs in a number of different ways. They selected this charity as a family member of one of the team has RP (retinitis pigmentosa), which will sadly lead to complete sight loss. Guide dogs help individuals living with sight loss get out and


enjoy life. Bid & Tender are the proud sponsors of a guide dog puppy called Milo


and receive regular pup-dates on his progress through training. This year they wanted to support the charity but realised fundraising


activities would be more difficult with the coronavirus outbreak. In May 2019, they walked 598,039 steps as a team to raise £510 - this year they were determined to show their support again, and (adhering to Government guidance) achieved 377,739 steps. They also took part in a Guinness World Record Attempt for the


largest Virtual Tea Party, and were delighted they achieved it with all 4,021 in attendance donating the cost of a cuppa to guide dogs, which raised over £43,500. Bid & Tender is delighted to support new and creative ways to raise


money and awareness for this brilliant charity and the work it does. Their efforts will help allow those with sight loss to lead full, active and independent lives.


If you are interested in learning more about the work that guide dogs for the Blind do, visit www.guidedogs.org.uk


AUGUST/SEPTEMBER 2020 inbusiness 11


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