[INDUSTRY NEWS]
Association (LEEA) Customer Service Award, presented during last week’s LiftEx trade show in Milton Keynes, UK. The prize was claimed by Ashley Thacker,
general manager at Ranger, who was present during the inaugural awards dinner, held after the opening day of LEEA’s annual flagship event. He collected the weighty silverware from Dr. Ross Moloney, CEO of the association, and celebrity guest speaker Matt Dawson, a retired England rugby union player and now a familiar face on UK television. Ranger was among a number of victors
on the night, as LEEA revealed the winners from previously announced shortlists. In what can be viewed as a double success, Ranger also made the final three of the Kevin Holmes Award, developed to reward companies, teams, and individuals who display excellence in people development. The accolade is named after the late Kevin Holmes, himself an advocate of learning and development, and stalwart of the industry. Thacker said: “To be shortlisted for two
of the most coveted prizes up for grabs and to actually win one was a true honor. We were
alongside some of the biggest names in the global lifting equipment business, which was humbling in itself, but to earn the judge’s recognition for customer service demonstrates that we are setting world-class standards.” Entries were closely scrutinized by LEEA’s
panel of judges. Thacker said: “When we were invited to submit supporting information, we were careful to focus on real customer service success stories and recent case studies that showcased the extent of our commitment to clients.” He added: “Our business is underscored
by a Service Through Knowledge mantra. As the principal source of that education is LEEA, it’s really the association we should credit for allowing us to provide such globally recognized, knowledge-based customer service.” And concluded: “We became Australia’s
first full member of LEEA in 2011. It’s extremely important that the industry has a third party to deliver the same training content all over the world, tailored to each geography’s standards. We advise industry not to use anyone to inspect their equipment that has not been trained to the highest standards by LEEA.
The association makes sure personnel and their employers are properly qualified to carry out their lifting equipment-related work.”
Great success at the GIC - Giornate Italiane del Calcestruzzo/Italian Concrete Days of Piacenza
> Saturday, November 10 was the last day of the second edition of the GIC - Giornate Italiane del Calcestruzzo/Italian Concrete Days, held in Piacenza, the only Italian event dedicated to the machinery, equipment, products and technologies of the concrete industry, to the prefabrication and restoration of reinforced concrete structures, also in seismic areas. With 245 exhibitors, 68 sponsors and 4,909 visitors, the exhibition is concrete proof of the degree of satisfaction of the operators of the sector. The admissions were monitored, calculated and profiled in real time, thanks to a special software. “The profiling and identification of the geographical areas from which our domestic and international visitors came is very
Promo Code for 5% off: WRE18
WIRE ROPE EXCHANGE
NOVEMBER–DECEMBER 2018
17
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44 |
Page 45 |
Page 46 |
Page 47 |
Page 48 |
Page 49 |
Page 50 |
Page 51 |
Page 52 |
Page 53 |
Page 54 |
Page 55 |
Page 56 |
Page 57 |
Page 58 |
Page 59 |
Page 60 |
Page 61 |
Page 62 |
Page 63 |
Page 64 |
Page 65 |
Page 66 |
Page 67 |
Page 68 |
Page 69 |
Page 70 |
Page 71 |
Page 72 |
Page 73 |
Page 74 |
Page 75 |
Page 76 |
Page 77 |
Page 78 |
Page 79 |
Page 80 |
Page 81 |
Page 82 |
Page 83 |
Page 84
